Customer Service Rep.

Phoenix, Arizona

Employer: ASK Staffing
Industry: 
Salary: $15 - $18 per hour
Job type: Full-Time
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Customer Service Representative

Location: Phoenix, AZ- 85007

Duration: 6 months contract

pay scale is $15-18/hr

Job Description:
  • This position provides courteous, accurate, and timely customer service to the public while answering calls using the BVR Program call center system.
  • This entails managing a high volume of customer calls that come into the call center while providing direction and assistance to each caller in a timely and professional manner.
  • Financial / credit or Tax background preferred.
  • The incumbent will interpret and comply with statutes, rules, regulations, policies, and procedures.
  • Process and secure customer information, cash receipts, certified paper, applications, corrections, amendments, and confidential documents.
  • Provide quality control of the certified paper and certificates and cards to ensure correct certificates and cards are issued and mailed to correct applicants.
  • Review and process customer applications to include: archiving and coordinating archiving schedule.

Skills Required:
  • Oral and written communication -Using courtesy and tact when interacting with internal and external customers -Use of call center phone system.
  • Operating a register and cash handling


Experience Required:
  • Experience working with others in a professional office setting, direct facing customer service experience, ability to handle currency for order processing.
  • Basic computer skills.


Education Required:
  • High School Diploma

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Created: 2024-04-28
Reference: 236490
Country: United States
State: Arizona
City: Phoenix
ZIP: 85008

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