Customer Service Rep- Onsite Scottsdale - morning and afternoon shifts

For immediate consideration please send resume to viviana.meza@remx.com (title: csr Onsite Scottsdale )

Type of Hire: Direct hire

Start Date: 9/30/24

Office Location: Scottsdale, ZP 85260 (MUST LIVE NO MORE THAN 25 MILES AWAY)

Location: Onsite

Pay Rate: $20/hour + bonus ($21/hr after 6pm and any time worked on Saturday or Sunday)

**Monthly Performance Pay ( After training); up to $300/month based on attendance and quality)

Training Details:

• Training will be from 9/30/24 - 10/25/24
• Training schedule day one is 9am-5:30pm, then 7AM to 3:30PM from 2 nd day on, Mon-Fri
  • NO TIME OFF DURING TRAINING

Post-Training Schedules: Various shifts available, all include one day of the weekend, 4 days a week or 5 days a week, please see options below. (shift will be selected after clearance)

Job Description:

They are an inbound call center. They are supporting multiple bank customers that have accrued enough reward points to purchase product. The calls are about tracking the shipment, cancelling the shipment, refunding reward points, shipment arrived damaged, help on the website buying product.

It is a yes environment, yes, we can cancel, yes, we can refund your reward points. Card Holders call in to book travel by using the points they have accumulated. Inbound call center assisting these clients to book flights, car rentals, activities, and cruises.

Requirements:

• HSD or GED is required (must be on resume)
• 6+ months CSR experience, call center.
• Exceptional phone and communication skills, good with people

shifts available:

12:30pm-9:00pm AZ - M Tu Th F Sa

12:30pm-9:00pm AZ - M Tu Th F Sa

12:30pm-9:00pm AZ - M Tu W Th Su

10:30am-9:00pm AZ - M Tu F Sa

10:30am-9:00pm AZ - M Tu W Su

9:00am-5:30pm AZ - Tu W F Sa

10:30am-9:00pm AZ - M Tu W Su

9:00am-5:30pm AZ - Tu W F Sa

12:30pm-9:00pm AZ - M Tu W Th Su

10:30am-9:00pm AZ - M Tu F Sa

10:30am-9:00pm AZ - M Tu W Su

10:30am-9:00pm AZ - M Tu W Su