Customer Service Representative - Bonita Convenient Care
Fort Myers, Florida
Employer: Lee Health
Industry: Customer Service
Salary: $15.64 - $18.75 per hour
Job type: Full-Time
Location:Lee Health -2776 Cleveland AveFort Myers FL 33901
Department:
Work Type: Full Time
Shift: 0/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
Lee Health is hiring a Customer Service Rep to work at the Front Desk in our Bonita Convenient Care Center. Join us and be valued as a person, not just an employee, within a culture built on teamwork, empowerment, and continuous improvement. We have created something truly exceptional in Southwest Florida, with careers for compassionate healthcare professionals eager to realize their full potential across a diversity of opportunities throughout our health system.
Work four 10 hour shifts per week with occasional float to our Metro and Page Field Convenient Care Centers.
Having a career with Lee Health offers:
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Degree/Diploma Obtained
Program of StudyRequired/
Preferredand/or
High School Diploma or Equivalent
Required
Experience Requirements
Minimum Years Required
Area of ExperienceRequired/
Preferredand/or
Less than 1 Year
Clerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
Licenses
Required/
Preferredand/or
Not Required
Certifications/Registration Requirements
Certificates/Registrations
Required/
Preferredand/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
Department:
Work Type: Full Time
Shift: 0/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
Lee Health is hiring a Customer Service Rep to work at the Front Desk in our Bonita Convenient Care Center. Join us and be valued as a person, not just an employee, within a culture built on teamwork, empowerment, and continuous improvement. We have created something truly exceptional in Southwest Florida, with careers for compassionate healthcare professionals eager to realize their full potential across a diversity of opportunities throughout our health system.
Work four 10 hour shifts per week with occasional float to our Metro and Page Field Convenient Care Centers.
Having a career with Lee Health offers:
- Competitive Pay
- Hiring Incentives (Sign on Bonus / Relocation Reimbursement)
- Room for growth and development in your career
- Supportive Leadership
- Paid Time Off (Uncapped)
- Top Tier Health Coverage with no cost services at Employee Health Clinics
- Education Reimbursement after 90 days
- Up to 5% retirement match
- Supplemental benefits (Pet Insurance/Legal Insurance/Etc)
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Degree/Diploma Obtained
Program of StudyRequired/
Preferredand/or
High School Diploma or Equivalent
Required
Experience Requirements
Minimum Years Required
Area of ExperienceRequired/
Preferredand/or
Less than 1 Year
Clerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
Licenses
Required/
Preferredand/or
Not Required
Certifications/Registration Requirements
Certificates/Registrations
Required/
Preferredand/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Fort Myers
Created: 2024-09-27
Reference: 51695
Country: United States
State: Florida
City: Fort Myers
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