Customer Service Representative-Bilingual Spanish (2nd Shift)
Miami, Florida
Employer: Progressive Insurance
Industry: Contact Center
Salary: $21.50 per hour
Job type: Full-Time
If you’re a problem-solver with a passion for helping others, join our team as a Customer Service Representative-Bilingual Spanish . Supporting and building trust with our customers, you’ll service their unique needs while also offering available products. We’ve got you covered on the training - which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers. You’ll also benefit from a collaborative environment, along with ongoing coaching and development. This is a remote position ; you’ll be provided computer equipment and in-depth training. Preferred candidates will live in the state of Florida.
Must-have qualifications
· Two years post-secondary education or higher
· In lieu of the above, a minimum of two years relevant work experience
Start Date: Nov 14, 2024
Work Schedules
Work from home office requirements
Compensation
Benefits
Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Must-have qualifications
· Two years post-secondary education or higher
· In lieu of the above, a minimum of two years relevant work experience
Start Date: Nov 14, 2024
Work Schedules
- 12:30 PM - 09:30 PM, ET, Mon Tue Wed Fri Sat
- 12:30 PM - 09:30 PM, ET, Mon Tue Thu Fri Sat
- 02:30 PM - 11:30 PM, ET, Mon Tue Wed Thu Fri
Work from home office requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
Compensation
- $21.50/hour -- Additional $1.00/hour if you are fluent in English and Spanishand hired into a bilingual role
- Gainshare bonus up to 16% of your eligible earnings based on company performance.
- An additional 10%when you work evening or weekendhours .
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care.
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability.
- Parental & family leave; military leave & pay.
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Created: 2024-09-04
Reference: 234085
Country: United States
State: Florida
City: Miami
ZIP: 33129
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