Customer Service Representative
Rutherford, New Jersey
Employer: System One Holdings, LLC
Industry:
Salary: Competitive
Job type: Full-Time
Customer Service Representative
Rutherford, NJ
Description:
Qualifications:
#M1
Rutherford, NJ
Description:
- Place customer orders and arrange for delivery via customers' preferences.
- Enter all customer pricing into SAP for invoicing accuracy.
- Update pricing when project pricing is sent by regional manager.
- Consolidate orders so that customers receive the best freight charges.
- Respond to the needs of the customer by phone or email quickly and accurately.
- Assist other customer service reps when needed.
- Communicate order status to customers quickly and accurately.
- Process RMAs, credits, and rebills within required timeframes.
- Attend regional meetings to increase relationships with sales personnel.
Qualifications:
- Customer Service background
- Excellent computer skills- knowledge of SAP a plus
- Min. 5 years in customer-assisted roles
- Ability to act independently and make decisions
- Ability to effectively interact with customers and other departments
- Excellent organizational skills
#M1
Created: 2024-09-14
Reference: 326386
Country: United States
State: New Jersey
City: Rutherford
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