Customer Service Representative

Job Purpose - Customer Service

Provides customer service for internal and external customers in developing applications for Straight Flo Reciprocal Compressor Valves to some of the worlds largest energy companies. This role will work in conjunction with the Direct Zahroof (An Atlas Copco Group Company) Sales Force in cultivating business opportunities, engineering and design phases of product applications, and working with our manufacturing team to meet client project and maintenance goals.

Responsibilities

• Provide support and technical assistance for internal and external customers regarding Zahroof Straight Flo Valve products.
• Working with our side by side with our Technical Sales Team, gaining knowledge how the client's compression equipment is being deployed in their operations and understand the customer requirements and expectations.
• Manage the Opportunity flow from a data gathering phase, engineering design teams, to Quote, Order and Production.
• Enter and maintain purchase orders, customer orders
• Maintain various records and files including Gas Analysis, Compressor Operating Reports, Zahroof Data Design sheets, Records of customer equipment.
• Establish rapport and providing prompt responses to internal and external customer
• Set up correct description of all inventory items; add new inventory to system as needed.
• Perform other duties or projects as assigned.

Qualifications

• Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.
• Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
• Preferred strong knowledge of Reciprocating Compressor Equipment, O&G Production Equipment, Manufacturing, and or Engineered Products for O&G sector.
• Demonstrated competence in the use of computers and software applications; SAP, SAP C4C, Global Shop, Oracle ERP, SAP Ariba , MS 365.
• Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.

by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further
develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.