Demand Planning Manager

Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide. Our mission within Microsoft Cloud Planning (MCP) is to lead the world's cloud experience through optimal, predictable, and connected planning. Network Hardware Planning is part of MCP and focused on all aspects of planning for Network Hardware that is deployed at Microsoft's data centers. The team works with partners within MCP, CSCP, Finance and Azure Engineering to plan & execute the new technologies for scale and agility.

The Demand Planning Manager works with partners within MCP, CSCP, Finance, and the Engineering Groups, to create the hardware demand forecast & deliver capacity for scale and agility. We are looking for an experienced individual with extraordinary leadership and demonstrated large-scale planning & project management success. You should have an effective technical acumen, experience in driving planning insights, and have the executive presence to lead complex and time sensitive initiatives.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

• Generate network hardware demand forecasts for a defined network tier that supports engineering requirements, business needs, sourcing specifications and the execution/deployment strategies. This hardware includes switches, optics, cables etc.
• Own the hardware demand plan and work with stakeholders to actively identify, communicate and mitigate the risks during budget or supply constraints situations. Work with various stakeholders for smooth product transitions with new product introduction (NPI), inventory management, Capex budget/spend management.
• Lead cross functional planning initiatives to identify and define strategic initiatives to ensure hardware is not in the critical path for capacity.
• Build comprehensive key performance indicators (KPIs) and metrics using data driven approach/modeling, own the metrics for defined business area and drive improvement actions.
• Build beneficial relationships with partners and engineering groups internal to Microsoft.
• Ability to deal with ambiguity associated with working in a fast-paced and changing environment.
• Effective technical aptitude with remarkable visual and verbal communication skills with ability to influence business and technical decision makers.

Other

• • Embody our culture and values

Qualifications:

Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 4+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience
  • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field AND 8+ years supply chain, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience
  • OR equivalent experience.
• Deep understanding of cloud network infrastructure and planning.
• Knowledge or demonstrated experience in demand planning, capacity planning and system architecture.
• Proven problem-solving skills, project management skills, attention to detail, and remarkable organizational skills.
• Leadership: Experience leading cross-functional teams on complex projects with many variables; Proven track record in delivering change, process improvement.
• Personal Attributes: Proven problem-solving skills, project management skills, attention to detail, and organizational skills; Effective communication (verbal and written) and interpersonal skills with an ability to effectively communicate with both business and technical teams.
• Generating clarity: This is one of the most important aspects of what we do. Our job is to align everyone on the same plan and keep them there. This requires constant communication and diligence to squash any ambiguity; Able to simplify and summarize complex concepts to engage with broader audience.
• Proficient at creating and analyzing business information and defining key business results/metrics with a proficiency in data tools such as Excel, SQL and PowerBI.

Demand Planning IC4 - The typical base pay range for this role across the U.S. is USD $94,600 - $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 - $200,500 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 30, 2024

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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