Our client, a leading technology firm, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT Department supporting the Technical Support Team. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a proactive attitude which will align successfully in the organization. Spanish speaking skills are preferred to have, enhancing support capabilities across diverse user groups.

Job Title: Desktop Support Technician (Bilingual Spanish)
Location: Fremont, CA (5 Days Onsite)
Pay Range: $36/HR
Contract: 6-Month Contract

What's the Job?

Diagnose and resolve unique, non-recurring problems associated with application software, networking, and operating systems.

Prioritize and manage multiple open cases at one time.

Maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, and other computer and telecommunications equipment.

Install and configure software and hardware components, and ensure internet security and data privacy.

Provide helpdesk support and resolve problems to the end user's satisfaction.
What's Needed?

Proven experience with Windows OS and Microsoft Office 365.

Experience in hardware and software troubleshooting, including laptops and desktops.

Strong understanding of network configurations, Active Directory, and IT security protocols.

Excellent oral and written communication skills; Bilingual Spanish preferred.

5+ years of experience in a desktop support role with a high school diploma or equivalent; further certifications in IT are a plus.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.