Desktop Support Technician

Insight Global is looking for a Desktop Support Technician to work for a client local to San Antonio. This role will be on site at the headquarters. Candidate will be responsible for all tier 2 and 3 support for the client, working on troubleshooting internal issues. Must be professional and have strong communication as they will be working with C-Level executives. Resource will be joining a team of 4, and some day-to-day tasks will be troubleshooting issues within the client's system which is Microsoft Dynamics. Majority of this role will be hands-on support helping various internal employees that sit at HQ with their laptops, desktops, printers, connection issues, setting up Logitech, etc.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 3-4 years of professional experience in desktop support, specifically hands on troubleshooting.
- Experience and/or exposure with Microsoft Dynamics.
- Must have strong communication and experience troubleshooting issues for C-Level Executives.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.