Director, Consumer Business Intelligence - Self Care NA

Kenvue is currently recruiting for:

Director, Consumer Business Intelligence - Self Care NA

This position reports to Senior Director, CBI - NA Brand Growth, and is based in Skillman, NJ.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.

Role reports to: Senior Director, CBI - NA Brand Growth

Location: Kenvue's corporate headquarters is scheduled to move to Summit, NJ in or around early 2025 and the role is expected to be based in Summit, NJ.

Travel %:5-15 (regular meeting attendance in Fort Washington, PA is required until early 2025)

Pay: Annual base salary for new hires in this position ranges from $144,000 to $247,250. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

What you will do

This role will serve as the Consumer & Business Intelligence lead for Self Care NA team. Through deep consumer understanding, application of advanced analytics tools, external market knowledge, and implementation of Kenvue Science of Brand Growth principles, you will be part of a high-performance team and serve as a strategic partner to NA Self Care Brand Growth team. They will be looked upon to:

• Identify challenges and opportunities, shape the appropriate business questions to address and design the most effective ways to answer.
• Translate learnings into recommendations and tell a story that drives sustainable business growth and stronger outcomes.
• Mentor and coach a team of individuals that support Self Care squads

This role covers quantitative and qualitative research as well as analyzing in market data (i.e. NIQ Retail Panel) and application of analytics tools such as MMM and price & promo analytics to support strategic plans and brand growth.

Key Responsibilities

This individual plays a key role in influencing the vision, strategy and activation choices for Self Care segment in NA.

• Fosters 'strategic thought partner" - empowering vendors to act as extension of CBI team (including, training and proactively bringing new knowledge and ideas to the team); Supervises vendor partners to execute projects; Anticipates and quickly develops contingency plans for complex project issues; Proactively manages priorities across businesses.
• Ability to develop, shape and deliver research audits and integrated learning plans to identify knowledge gaps and address key business issues.
• Leads the translation of consumer foundational work, broad, cross-customer shopper insights and category knowledge into insights to identify and address consumer & customer opportunities.
• Uses knowledge of key macro trends and leads understanding of consumer, market and competitive landscape to diagnose business performance and address focused business issues; applies understanding of brand/marketing fundamentals in marketing plan and category/brand strategies development.
• Leads syndicated and panel analyses with the ability to translate learning into concrete recommendation for business growth, including the integration of the multiple data sources into complete, coherent analysis.
• Maximizes analytics to understand business drivers and predict business growth. Working in concert with CBI analytics to ensure all deliverables are grounded in business capabilities/realities and expected to lead the implementation of learnings into actions.
• Integrate knowledge from multiple sources and creates meaningful interpretations and recommendations that address business issues; Interpret and pragmatically translate research learning into feasible business building action steps, and ensure alignment with key business partners (including brand growth, customer strategy, capability and customer teams)
• Uses diverse range of research tools/resources/processes to assess business issues; Independently and proactively identifies the key business issues/questions and develops the most appropriate research design and analytic plan to address business/ research needs. Acts as an authority in research and questionnaire design and interpretation.
• Supervises, mentors and coaches CBI team who are embedded in squads
• Acts as a business partner, not just a market research specialist. Manages complex business issues and helps team set strategic direction. Creates consensus.

What we are looking for

• A minimum of 5 years of Sr Manager/Associate Director or minimum 2 years of Director level experience is required
• A minimum of 12 years overall consumer and shopper insights experience is required
• Self Care/OTC Experience is highly preferred
• Breadth of experience with consumer research, including methods, techniques, agency partners, and business applications. Must have comfort & aptitude to apply these skills to various situations and guide others on how to interpret/drive action against results under supervision.
• Strong familiarity w/ Digital Analytics, Data Science, & Advanced analysis techniques, and ability to apply in the business.
• Ability to connect the dots, tell a compelling store and create bias for action
• Ability to think analytically to understand complex or ambiguous problems or issues and communicate solutions/conclusions clearly and concisely
• Actively builds trusting relationships with internal and external stakeholders to understand their needs and expectations, align on timelines and deliverables, collaborate on shared objectives, and ensure impactful progress towards goals.
• Demonstrates ability to influence cross-functional and upper management to impact decision-making; Willingness to "have an opinion" backed up by insight and analytics and the confidence to influence key stakeholders in meetings and one to one basis

What's in it for you

• Annual base salary for new hires in this position ranges from $144,000 to $247,250. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.
• Competitive Total Rewards Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More!
• Learning & Development Opportunities
• Employee Resource Groups

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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