Director of Mosaic Pathways (Director of HCPPA MPP II), MPA Healthcare Improvement

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

The Director of the MOSAIC Pathways Program will be responsible for spearheading implementation of MOSAIC, a system-wide initiative to increase clinician diversity at NYC Health + Hospitals. Under the direction of the Deputy Chief Medical Officer and the Senior Director of Quality & Safety, the Director will manage the day-to-day operations of developing and rolling out several programs, including elective rotations/programming for external medical students and residents, career days for middle and high school students, and recruitment initiatives for medical professionals who have graduated from their training programs. The Director's responsibilities will include creating project plans and ensuring deliverables are met, managing programming logistics and budget and assisting with partnership development and fundraising.

Under direction, administers activities and programs assigned to a group of Health Care Program Planner/ Analysts or related personnel. Plans, initiates, monitors and directs studies and analysis to those problems critical to the delivery of health care by the Corporation. Coordinates planning and implementing activities.

GENERAL TASKS AND RESPONSIBILITIES WILL INCLUDE:

• Manage all aspects of MOSAIC pathways programming
• Develop and manage project management plans, including key deliverables and timeframes, across multiple programs
• Serve as the lead for the Visiting Scholars Program, including managing recruitment/selection of external medical students and residents, coordinating program logistics, evaluating success and scaling program
• Track project performance to ensue team on tasks and ensuring completion of short- and long-term goals
• Produce accurate and timely reporting of program status throughout the duration of projects, escalating program risks where applicable
• Document and follow-up on key points and next steps from meetings
• Liaise with various levels of leadership at central office and within each facility and service, clinicians, and non-clinical staff to support quality improvement capacity building activities
• Establish and nurture strong working relationships with central office, facility leadership, and other stakeholders

Minimum Qualifications
1. A Master's Degree from an accredited college or university in Public Health, Public, Hospital or Business Administration, Health Care Specialization, Engineering, Social Services or a related discipline; and four (4) years of progressively responsible experience relating to health care program planning, research, design, operations, evaluation and analysis, one (1) year of which must have been in supervision or planning and/or analysis; or
2. A Baccalaureate Degree from an accredited college or university in disciplines, as listed in #1 above; and five (5) years of progressively, responsible experience relating to health care program planning, research, design, operations, evaluation and analysis, one (1) year of which must have been in supervision or planning and/or analysis; or
3. A satisfactorily equivalent combination of education and experience, in which 30 graduate-level semester credits from an accredited college or university can be substituted for one year of experience. However, all applicants must have at least a Bachelor's Degree.

Department Preferences

• Creative problem-solving skills
• Ability to prioritize responsibilities, handle multiple projects simultaneously
• Ability to work well under the pressure of deadlines
• 6+ years of project or program management experience working within an integrated health system, health plan, patient safety organization, or population health organization

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs