Director, Relationship Management

Position: Director, Relationship Management

Location: Fresno, CA

Areas of Responsibility:

Fresno Madera Farm Credit is searching for a self-motivated, highly driven individual to join our fast-paced team environment. The Director, Relationship Management develops and maintains a portfolio of agribusiness, vertically integrated operations and production loans, and supervises a team of Relationship Managers to develop new business and maintain and service existing portfolios. Responsibilities include:

Portfolio and Team Management

• Lead team in generating new loans and maintaining strong customer relationships
• Monitor loan performance, adjust risk ratings, and resolve delinquencies
• Develop strategic plans for key customers and ensure exceptional service

Team Leadership

• Hire, mentor, and evaluate relationship managers and capital market associates
• Guide team with clear direction, assign tasks, and support professional growth
• Oversee loan decisions, performance reviews, and set high performance standards

Loan Origination

• Engage with current and prospective customers to assess financial needs and present loan solutions
• Collaborate with credit analysts for loan assessments and approvals
• Present loan structures to loan committee for larger requests and communicate decisions to clients

Customer Outreach and Marketing

• Build a strong network by attending community events and engaging with key stakeholders
• Identify and prospect new business opportunities through market research
• Promotes additional services such as leasing and cash management to meet the customer needs

Knowledge, Skills, and Abilities:

• Strong knowledge of the agriculture industry
• Expert knowledge of agricultural lending practices
• Expert knowledge of loan structuring concepts, including complex loans
• General knowledge in marketing principles and concepts
• Skill in identifying key issues and relationships relevant to achieving long range goals or vision
• Skill in selecting, managing, coaching, motivating, and developing diverse teams
• Skill in negotiating complex agreements to achieve the best outcome for the organization
• Skill in analyzing information to formulate logical and objective conclusions
• Skill in working as part of a team and collaborating with colleagues.
• Skill in enhancing the performance of individuals and groups in an organizational setting.

• Skill in establishing a productive relationship with customers
• The ability to prioritize assignments to complete work in a timely manner.
• Skill in recognizing the need for action and initiating activities to address the need
• Expert customer service skills including the ability to communicate complicated information, deliver bad news effectively, and exceed customer expectations
• Skill in using a systematic approach to problem solving
• Ability to identify and implement process improvements
• Working knowledge of Word/Excel/PowerPoint/Outlook
• Skill in reading and understanding income statements, balance sheets, and other financial reports.
• Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers.

Minimum Qualifications:

1. 7 years of agriculture or commercial lending experience.
2. 3 years of supervisory experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
3. Bachelor's degree in agriculture, business or a related field.

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ABOUT US

Established in 1917, Fresno Madera Farm Credit, headquartered in Fresno, provides quality credit and financial services in California's Central Valley. Our mission is to provide access to credit and related services to farmers and ranchers in our region. As an efficient organization, FMFC delivers quality service with people that are passionate about creating the best possible customer experience for the generations of farmers and ranchers that we proudly serve. Fresno Madera Farm Credit offers competitive compensation packages and excellent benefit programs. We have a team-driven, performance-focused culture, with a strong focus on customer service, and fulfilling our mission to agriculture.

Salary: DOE

Minimum - $200,000 Maximum - $225,000

Submit cover letter and resume by email to HRDept@fmfarmcredit.com . Contact Renee Getty at (559) 277-7000 for questions and additional information.

Visit www.fmfarmcredit.com for more information about the California Consumer Privacy Act.