Director, Technology Product Management

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Details

General Summary:

The Director of Technical Product Management leads the product team for a domain or multiple domains within the Technology organization. In this role, you will be responsible for developing and executing the product strategy across multiple product areas in the Supply Chain Domain, ensuring they align with the overall business goals of the organization. The Director of Technical Product Management plays a crucial role in bridging the gap between technology and business, leading a high-performing product team, and driving the successful launch and adoption of innovative products that enhance the customer experience. Additionally, they are key to establishing a best-in-class product process, fostering a culture of innovation and continuous improvement.

Duties & Responsibilities:

• Mentor and coach the team by developing individual team members' skills, provide career guidance and empower them to make decisions
• Manage performance by setting goals and providing continuous feedback for the team to learn and grow
• Foster a collaborative environment and strong culture by bringing the team together and ensuring open communication across the team and stakeholders
• Work one on one with each team member to help them learn, grow, and become better at Product Management and develop a world class Product team
• Lead the team through modernization efforts
• Define the long-term roadmap for multiple product lines, developing a strategic roadmap with input from the team and help the team to prioritize features using a standard framework
• Identify opportunities for technology to enable business by gaining a deep understanding of the business areas you support
• Ensure alignment between your product areas roadmap to the overall business objectives
• Manage stakeholders by collaborating and communicating the product vision, roadmap, and progress to key stakeholders
• Work closely with cross functional teams to ensure a smooth product execution
• Gather feedback across teams to identify what is going well and what could be improved
• Track key performance metrics (KPIs) across the area and analyze the product data to find areas for improvement
• Stay up to date on the latest technical trends and innovations related to your product domain and product management
• Maintain a strong understanding of the technical aspects of your product area to make informed decisions
• Help the team work through and troubleshoot any challenges that arise
• Continuously up your skillset in the product area and consistently coach the team to up their skillsets as well

Qualifications

Knowledge, Skills, and Abilities:

• Defines the product vision, strategy, and roadmap across multiple product areas
• Experienced in developing product roadmaps aligned with business goals and market opportunities
• Ability to simplify and communicate complex things so they are easy to understand
• Ability to work alongside and present to senior management
• Strong ability to develop and maintain relationships cross functionally throughout the organization
• Deep understanding of the retail industry and current technology trends. With a strong understanding of technology acumen (software development methodologies, common technologies - APIs, etc) as well as business acumen
• Strong understanding of the software development lifecycle (SDLC) and the product development lifecycle (PDLC)
• Recruit, build, and lead a high-caliber team of Technical Product Managers (TPdMs).
• Empower technical product managers to take ownership, make data-driven decisions, and become product leaders themselves.
• Coach and train individual team members, identifying their strengths and providing opportunities for growth.
• Facilitate open communication and collaboration within the product team and across cross-functional teams (engineering, design, marketing).
• Deeply understand customer needs and translate them into actionable technical requirements.
• Possess a strong grasp of emerging technologies and their potential impact on the retail landscape.
• Develop and implement key performance indicators (KPIs) to measure product success
• Champion a data-driven approach to product management, leveraging analytics in decision-making
• Prior experience with moving to a new WMS system
• Strong knowledge of Retail Supply Chains

Work Experience &/or Education:

• Experience with moving to a new WMS system
• 10+ years of experience in technical product management
• 7+ years of experience managing teams of product managers, and partnership with Director-level engineering and UX stakeholders.
• Passion for retail and 5+ years retail experience
• Strong Technical knowledge with experience in Technical Product Management practices and agile software development
• Strength as a people leader with a proven track record of successfully leading high performing product teams
• Bachelor's degree in Information Technology, Computer Science or related field
• Preferred qualifications: Master's degree in Computer Science, Engineering, Business Administration

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