Driver Support Representative
Fontana, California
Employer: Transforce
Industry:
Salary: Competitive
Job type: Full-Time
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal. This position will serve as the driver's liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
By clicking "Submit" you are expressly consenting to our Privacy Policy (available at ) and to Werner Enterprises, Inc., its representatives, and affiliates ("Werner") contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
- Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
- Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
- Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
- Educate drivers about the equipment and how to properly operate and maintain this equipment.
- Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
- Update all driver material/information as needed.
- Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
- Perform other related duties as assigned by supervisory personnel.
- Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of Werner portfolio and business units.
- Ability to communicate, educate and negotiate in a professional manner.
- Ability to operate a PC, including iSeries, Excel, and Word.
- Strong decision-making skills.
- CDL A preferred.
- High school graduate or equivalent experience.
- Three to five years transportation experience within the trucking industry preferred.
- One to two years of customer service experience preferred.
By clicking "Submit" you are expressly consenting to our Privacy Policy (available at ) and to Werner Enterprises, Inc., its representatives, and affiliates ("Werner") contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
Created: 2024-06-20
Reference: buPh8sW1cDWH
Country: United States
State: California
City: Fontana
ZIP: 92335
Similar jobs:
-
Customer Support Representative-I
Compunnel in San Francisco, California -
Support Representative - 1st shift
Volt in Long Beach, California💸 $20.00 - $23.00 per hour -
Patient Support Center Representative - Remote in CA
UnitedHealth Group in Los Angeles, California💸 $16.00 - $28.27 per hour -
Support Services Representative (On-Call)
Kaiser Permanente in San Francisco, California💸 $35.48 - $37.33 per hour -
Support Services Representative (On-Call)
Kaiser Permanente in Walnut Creek, California💸 $35.48 - $37.33 per hour -
Customer Support Representative
Extron in Anaheim, California💸 $22 - $23 per hour -
Customer Support Representative 2
Safran in Garden Grove, California💸 $32620 - $51260 per year -
Service Support Representative - Parts
Altec in Perris, California -
Work From Home- QuickBooks Online Accountant Premium Support Representative
Intuit in CA Remote Loc, California -
Patient Support Center Representative - Signal Hill, CA
UnitedHealth Group in Signal Hill, California💸 $16.00 - $28.27 per hour -
Support Services Representative (Short Hour)
Kaiser Permanente in San Jose, California💸 $35.48 - $37.33 per hour -
Support Services Representative
Kaiser Permanente in San Francisco, California💸 $35.48 - $37.33 per hour -
Support Services Representative
Kaiser Permanente in San Francisco, California💸 $35.48 - $37.33 per hour -
Dealer Support Representative
Akkodis in VistaÎle, California💸 $20 per hour -
Bilingual Inbound Customer Support Representative (Remote)
Insight Global in San Francisco, California -
Support Services Representative (On-Call)
Kaiser Permanente in Santa Rosa, California💸 $35.48 - $37.33 per hour