Endpoint Support Specialist

LaSalle Network is currently partnering with a client that is looking for a new Endpoint Support Specialist to join their team long term in Nashville, TN.

Endpoint Support Specialist Responsibilities:

• Provides contact and problem-solving resolution for all users with hardware, software and application problems
• Research problems and uses troubleshooting skills for resolution
• Reviews requests from customer to verify accuracy and standards compliance
• Performs installations, configurations and ongoing usability of network devices, desktop computers, peripheral equipment and software within established standards and guidelines
• Deploys workstation images to physical and virtual workstations. Maintains general knowledge of all desktop systems and technologies in use
• Monitors and responds quickly and effectively to requests received through the Information Technology Services Division (ITSD) Help Desk
• Answer incoming calls to ITSD Help Desk in order to assist callers in the resolution of technology issues with the goal of resolving problems and preventing the necessity of on-site service calls
• Maintains general knowledge of all desktop systems and technologies in use
• Process and file incoming staff change requests from clerk's offices to ensure accurate user listings and to prevent unauthorized access. Assist court clerks with backup device rotation to ensure data protection

Endpoint Support Specialist Requirements:

• Graduation from an accredited college or university or technical school with an Associate's Degree in a computer related field
• 2+ years' experience in the resolution of technology issues supporting staff in an MS Windows, networked environment
• 2+ years of experience supporting multiple users in an MS Windows, networked environment may substitute for required education

If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today!

Thank you,

Ashish Saluja
Project Manager - Technology Services
LaSalle Network
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LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.