PC Support Specialist

Manage and Maintain IT Assets: Administer updates, and upgrades of computer equipment including PCs, Macs, printers, mobile devices, to ensure optimal functionality and performance. Perform hardware maintenance tasks including refresh cycles, laptop provisioning, and rebuilds, including warranty claims.
Exemplify Professionalism and Quality Service: Demonstrate professionalism, delivering high-quality service with a proactive and solution-oriented approach with internal stakeholders, external customers, and vendors.
Mobility and Flexibility: Ability to travel as required, and can lift and move equipment weighing up to 50 lbs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

3+ years of experience in setup, configuration, troubleshooting of desktop, notebook, mobile hardware and software (Windows/iOS/Android)
High level of experience supporting Microsoft Office 365 productivity tools, including Office suite, Microsoft OneDrive, and Microsoft Teams
Excellent written and oral communication skills, attention to detail, customer service driven

Nice to Have Skills & Experience

Network +, ITIL certification, A+ certification or Microsoft fundamental certifications
Associate degree in Computer Science
Education can offset experience requirements

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.