A large healthcare client of Insight Global is looking for a REMOTE EPIC Client Systems Administrator to join their team in Orange, CA. The primary responsibilities will be centered around two functions:
1. To assist with operational issues and existing projects.
2. Assist with workstation and printer build for new projects: e.g. OIC, Beaker.

Other responsibilities include, but are not limited to: handling tickets through EPIC, project build outs, submitting EPIC build tickets, opening new tickets through Sherlock, and troubleshooting EPIC printing issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience
- 1+ year of experience with EPIC Workstation and Printer Builds (LWS Records, EPR, Printer Groups E1P)
- Experience with Epic printing EPtroubleshooting
- Familiarity with EPIC toolsets (EPIC Text, Hyperspace, User Web)
- Epic Client Systems Administrator (ECSA) certified
- Highschool / GED requirement

Nice to Have Skills & Experience
- Experience with VMware Horizon
- Experience with OS
- Strong collaboration and teamwork skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.