(Hybrid) Faculty Led Program Coordinator - Office of Global Affairs

Description

The Office of Global Affairs at West Virginia University is currently accepting applications for a Faculty Led Program Coordinator.

About the Opportunity

This position will provide support to the Faculty-Led Program Specialist (FLPS), faculty leaders, chaperones, and students with regards to the design, development, recruitment, and implementation of approximately 50 WVU faculty-led study abroad programs offered annually.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 15 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

Program Recruitment

• FLP coordinator will provide program recruitment support through a recruitment plan developed in coordination with FLPS and program leaders.
• Recruitment includes, but is not limited to, attending and presenting at in-person and virtual events/classes, email communications, social media outreach, and printed flyers.
• Attending campus events such as New Student Orientation, EngineerFest, and Chamber's Global Evening, for the promotion of Education Abroad opportunities
• Work in conjunction with the rest of the staff to offer information sessions and panel discussions.
• Social media posts for FLEP programs

Faculty-led Program Specialist (FLPS) Support Tasks

• Development of program materials such as flyers, information sheets, and websites.
• Draft reports of FLPS program expenses via MyExpenses
• Tracking faculty p-card training and applications processes
• Compiling student rosters and information for vendor processes
• Scheduling required meetings for each Faculty-led program including pre-departure budget meeting, pre-departure student orientation and meet up with program leaders, and post-trip reconciliation/debrief

Student Support

• Monitoring student application and troubleshooting questions related to student applications
• Following up on student application materials related to deadlines
• Communicating with students related to upcoming events and program related information such as flight itineraries, meeting locations, program changes, etc.
• Alerting FLPS and Ed Abroad Director of needed accommodations or travel deviation requests for individual students

Pay Grade: 15

Qualifications

• Bachelor's degree.
• A minimum of two (2) year of experience in an office environment or employed in higher education institution.
• A minimum of two (2) year of customer service experience.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, & Abilities

• Excellent organization skills and attention to detail
• Excellent customer service skills
• Demonstrated ability to communicate clearly with students, faculty, parents, and colleagues
• Proficient in MS Office products