Field Service Technician - Finishing

Pay Range: $25 - $30

C&C Industrial Sales is looking for a Field Service Technician - Finishing to join our team in Lincoln, AL!

As a Field Service Technician - Finishing you will be responsible for providing repair and preventive maintenance services for qualified customer equipment at Tape Industrial Sales and customer locations. Have strong computer/electronics knowledge - some equipment requires electronic troubleshooting and basic programming.

What You'll Do:

• Troubleshoot, repair and service customer equipment by diagnosing problems
• Answer customer inquiries or provide training regarding repair questions
• Schedule service, repair, and preventative maintenance work
• Prepare documentation regarding work performed and enter in computer
• Prepare repaired/serviced customer equipment for shipping
• Maintain demonstration equipment including performance test before use, document and track use by employees or customers, flush/clean/repair as needed upon return from use, test and put into storage when done.
• Overnight travel required
• Assemble special jobs and projects as requested
• Participate in product training as required
• Participate in product demonstrations with salespeople in our lab and in the field.
• Participate in establishment of contracts for repair and maintenance service.
• Assist in lab clean-up and review for safety issues.

What You'll Need:

• Ability to travel approximately 30% of the time.
• Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online.
• Ability to maintain required records regarding equipment repair and service.
• Mechanical knowledge sufficient to diagnose and resolve equipment problems
• Mechanical knowledge and ability sufficient to disassemble equipment needing repair, diagnose problems, clean and refurbish/replace parts as needed, reassemble, and test.
• Ability to use/operate tools such as wrenches, drivers, and power tools.
• Ability to read parts manuals, blueprints and find information on internet
• Ability to work effectively with customers in a service-oriented manner
• Ability to learn and use OTC's computer systems to create and maintain required records regarding equipment repair and service
• Ability to operate forklift, and a pallet jack
• Ability to meet the physical requirements of the job
• Valid driver's license with driving record acceptable to OTC insurance company.
• Must be able to work in an environment with possible paint and solvent odors present

Perks of Working with OTC Industrial Technologies:

Health and Wellness

• Medical, dental, and vision care coverage

• Short-and long-term disability coverage, and life insurance

• Wellness Discount

• Safety shoes & glasses reimbursement stipend

Financial Benefits

• 401(k) savings plan with an employer match of 50% on the dollar up to 6%

• Robust referral bonuses

• Relocation assistance

Work-Life Balance

• PTO

• Tuition assistance

Who we are:

CCIS Industrial Sales is North America's leading finishing distributor with top-of-the-line finishing products, parts and expert service. Our finishing experts are here to support you throughout the lifecycle of your finishing equipment. We offer a wide range of service, solutions and repair. C&C Industrial Sales is now part of OTC Industrial Technologies, particularly the Industrial Automation & Finishing group. To learn more about OTC, CLICK HERE.