Description
Position Details:
• Title: Field Service Technician
• Location: Grand Rapids, MI (1 hour radius)
• Shift: High Travel, approximately 90%
• Compensation: $35-40+/hr + OT & Per Diem; First Year W2 between $80-90k
• Benefits: 401K, 20 days PTO, company vehicle, laptop, cell phone, high end tool kit, and more
• Shift/Travel: Travel up to 90% of the time based on customer requirements, to include international travel. Generally gone Monday-Friday and home for the weekends. 70% of travel will be within the U.S. and 30% will be in Canada.

Position Description:
As a Field Service Technician you will be responsible for initial installation, machine setup and start-up, mechanical and electrical maintenance, and end user training on various types of automated packaging machines and lines including robotic packaging machinery.
• Direct and Assist customer personnel in the installation. Configure and prepare new equipment for initial start-up.
• Resolve technical problems and answer customers' queries. Repair or modify various networks and safety circuits.
• Educate customers on the operation and maintenance of equipment.
• Recommend the purchase of services or spare parts to customers.
• Perform maintenance, prevention, and after-sale service and Document activities in daily reports.
• Travel to customer sites to troubleshoot various packaging equipment.
• Recommend ideas or changes to machines that will make them more reliable and efficient.

Requirements:
• Candidates with strong electrical-mechanical backgrounds (480v 3Phase) who understand wiring diagrams, circuit tracking, working with servos and motors, component level repair as well as troubleshooting and multimeter usage are a fit for this position.
• Navy FC's and similar Ratings/MOS's are a great fit, post military automation, robotics or industrial maintenance will set you apart from the pack!