Financial Counselor
Corpus Christi, Texas
Employer: Oceans Healthcare
Industry:
Salary: Competitive
Job type: Full-Time
Description
The Financial Counselor is responsible for offering financial advice and assistance to patients regarding medical bills. There are the liaison between patients and their insurance companies; often coordinating payment and answering questions from both parties. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.
Essential Functions:
Requirements
Educational / Experience Requirements:High school diploma or equivalent as minimum requirement. Previous customer service experience in a similar field, including employment as a call center worker, credit authorizer or customer service representative, is also beneficial. Due to the sensitivity and confidentiality of financial records, collectors are required to be in strict accordance with the rules regarding collection attempts regulated by the Federal Trade Commission (FTC).
Qualifications / Skills:Experience in Microsoft Office products and general patient accounting systems. Knowledge of third party payers, Medicare, Medicaid, and other payer requirements. Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. Able to work in a team environment. Ability to function with minimal supervision and complete understanding and respect of confidentiality. Follows policy and procedures that are in accordance with State and Federal Laws, JCAHO, HCFA and other regulatory boards as required by state and federal laws as well as the mission statement. Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program.
Work Environment:Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.
The Financial Counselor is responsible for offering financial advice and assistance to patients regarding medical bills. There are the liaison between patients and their insurance companies; often coordinating payment and answering questions from both parties. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.
Essential Functions:
- Enters patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
- Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
- Ensures proper documentation is received for billing compliance - complete Intake Assessment and Physician Order.
- Reconciles the midnight census to ensure accuracy in the patient accounting system.
- Meets with all new admissions to review insurance benefits and financial obligations.
- Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
- Initiates point of care collections with patients.
- Coordinates non-covered day discussion with Utilization Management and patients - scans signed form into the patient account system and notifies Financial Intake
- Performs other duties and projects as assigned.
Requirements
Educational / Experience Requirements:High school diploma or equivalent as minimum requirement. Previous customer service experience in a similar field, including employment as a call center worker, credit authorizer or customer service representative, is also beneficial. Due to the sensitivity and confidentiality of financial records, collectors are required to be in strict accordance with the rules regarding collection attempts regulated by the Federal Trade Commission (FTC).
Qualifications / Skills:Experience in Microsoft Office products and general patient accounting systems. Knowledge of third party payers, Medicare, Medicaid, and other payer requirements. Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds. Able to work in a team environment. Ability to function with minimal supervision and complete understanding and respect of confidentiality. Follows policy and procedures that are in accordance with State and Federal Laws, JCAHO, HCFA and other regulatory boards as required by state and federal laws as well as the mission statement. Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program.
Work Environment:Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.
Created: 2024-08-22
Reference: 10630
Country: United States
State: Texas
City: Corpus Christi
ZIP: 78373
Similar jobs:
-
Submission for the position: Volume Based Financial Counselor - (Job Number: 24006746)
Baylor Scott & White Healthcare in Round Rock, Texas -
FINANCIAL COUNSELOR (FT) - ADMITTING TEXAS SPINE AND JOINT HOSPITAL TYLER TEXAS
United Surgical Partners International in Tyler, Texas -
Financial Counselor - PRN - Rotating Schedule
Texas Health Resources in Dallas, Texas -
Financial Student Aid Counselor
Baylor College of Medicine in Houston, Texas💸 $40862 - $46984 per year -
Financial Counselor/Authorization Specialist
Cuero Regional Hospital in Cuero, Texas -
Financial Planning Counselor
Fisher Investments in Plano, Texas -
Financial Aid Counselor
University of North Texas System in Fort Worth, Texas💸 $45000 per year -
Submission for the position: Financial Counselor - (Job Number: 24012691)
Baylor Scott & White Healthcare in Temple, Texas -
Financial Counselor
CHI in Houston, Texas -
Submission for the position: Financial Counselor - (Job Number: 24013468)
Baylor Scott & White Healthcare in Irving, Texas -
Financial Aid Counselor
University of North Texas System in Denton, Texas💸 $40000.00 per year -
Investment Counselor (Financial Advisor Alternative)
Fisher Investments in Plano, Texas -
FINANCIAL COUNSELOR - PRN - Opportunity to Convert to FT
UHS in Kingwood, Texas -
Financial Counselor
CHI in Houston, Texas -
Submission for the position: Financial Counselor - (Job Number: 24014189)
Baylor Scott & White Healthcare in Round Rock, Texas -
Financial Counselor Evenings
UHS in Denton, Texas -
Financial Counselor / Behavioral Health / Admitting / PRN / Day / Weekend
UHS in Amarillo, Texas -
PATIENT FINANCIAL COUNSELOR (UTRGV EMPLOYEES ONLY)
The University of Texas Rio Grande Valley in Edinburg, Texas -
Financial Counselor PT
UHS in Mcallen, Texas -
Financial Counselor / Admitting / FT / Day
UHS in Amarillo, Texas