French Speaking Customer Service Representative
Port Washington, Washington
Employer: Solomon Page
Industry: Fashion / Retail
Salary: Competitive
Job type: Part-Time
We are looking for a French Speaking Customer Service Rep for a top fashion company in Port Washington, NY. The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of the brand's products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.
Responsibilities:
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .
Opportunity Awaits.
Responsibilities:
- Answers incoming calls and processes orders.
- Resolves customer complaints, troubleshoots issues to determine best path for resolution.
- Correctly documents customer interactions and tracks call types.
- Maintains support service levels and upholds brand's Customer Service standards.
- Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
- Takes inbound phone calls for up-to 90% of assigned shift.
- Performs all other duties as assigned.
- High school diploma
- 1+ year(s) of experience working in customer service, hospitality or call center environment
- Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
- Strong verbal and written communication skills
- Demonstrated listening and comprehension skills
- A clear team player with strong interpersonal skills
- Ability to maintain composure when dealing with difficult customer situations
- Excellent time management skills - must be able to prioritize tasks efficiently
- Strong PC skills including MS Office; Word and Excel
- Ability to navigate information systems and internet
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .
Opportunity Awaits.
Created: 2024-06-14
Reference: 274192
Country: United States
State: Washington
City: Port Washington
Similar jobs:
-
Sales / Customer Service Representative
StaffMyAgency LLC in Puyallup, Washington -
Customer Service Representative - Sleep Disorder Center
Virginia Mason Franciscan Health in Seattle, Washington -
Billing Customer Service Representative
Medix in North Bend, Washington -
Customer Service Representative
StaffMyAgency LLC in Spanaway, Washington -
Customer Service Representative Float- Summer/Temporary
Transforce in Everett, Washington💸 $20.08 - $23.54 per hour -
Customer Service Representative
StaffMyAgency LLC in KELSO, Washington -
Customer Service/Inside Sales Representative
1100-Applied Industrial Technologies in Longview, Washington💸 $21 per hour -
Customer Service Representative - Nutrition Services
Virginia Mason Franciscan Health in Seattle, Washington -
Guest Service Representative PT w/Benefits
Navy Exchange Service Command in Silverdale, Washington -
Customer Service Sales Representative
StaffMyAgency LLC in Montesano, Washington -
Customer Service Representative
Novolex in Yakima, Washington -
Field Service Representative
Ecolab in Quincy, Washington💸 $23 - $30 per hour -
Customer Service Representative
Swatch Group in Seattle, Washington💸 $42000 - $46000 per year -
Patient Service Representative
Virginia Mason Franciscan Health in Seattle, Washington -
Customer Service Representative - Bellevue Clinic
Virginia Mason Franciscan Health in Bellevue, Washington -
Patient Service Representative - La Conner/Anacortes, WA
UnitedHealth Group in La Conner, Washington💸 $16.00 - $28.27 per hour -
NGIS Bangor Guest Service Representative PT w/Benefits
Navy Exchange Service Command in Silverdale, Washington -
Patient Service Representative II - Everett, WA
UnitedHealth Group in Everett, Washington💸 $16.54 - $32.55 per hour -
Customer Service Representative
Boutique Recruiting in Port Washington, Washington💸 $50000 - $55000 per year -
Guest Service Representative Night Audit PT w/ Benefits
Navy Exchange Service Command in Oak Harbor, Washington