Front Office Assistant - CPG Seward

Description

CPP Primary Care is seeking a part-time Front Office Assistant for Seward. The FOA is responsible for assisting Physicians by providing good customer service and direction to all patients. This ensures quality health care and patient satisfaction to meet the needs of patient care. Patient care will range from children to geriatrics and travel to Ebandjieff clinic as needed for coverage

Who We Are:

People are our passion and purpose. Conemaugh Health System, of Duke LifePoint Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff, a network of hospitals, specialty clinics and patient focused programs. Conemaugh Health System employs over 5,000 clinical and non-clinical staff, and over 450 physicians committed to providing the ideal patient experience.

Where We Are:

The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living, and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...

Qualifications

Essential Responsibilities:

Greets patients and families politely in accordance with CPG guidelines.

Obtains and verifies all insurance, demographic and financial information during the registration process and enters/updates the information in the registration system, in compliance with all regulations.

Answers telephones.

Schedules appointments.

Completes medical necessity screening on services and provides appropriate notification to patients.

Maintains confidentiality standards in dealing with patients and families and follows customer service standards along with CPG Vision and Values.

Receive and process messages from providers/clinical staff through in-basket and with patients through telephone and MyChart system in Epic.

Check out patient's schedule follow-up appointments, referrals, and diagnostic tests.

Obtain authorizations for diagnostic tests and referrals.

Collect and identifies co-pays, deductibles, co-insurance, self-payments, and past due balances at the time of service and posts to patient's account.

Scan outside test results to the order within patient's chart.

Process and route incoming faxes, mail and interoffice correspondence to physicians and mid-level providers for sign off.

Scan signed off faxes, mail, and interoffice correspondence into patient record.

Process medical record requested through Ciox.

End of day process includes balancing cash drawer, taking deposits to the band and sending deposit information to the finance department.

Work queues (Charge Review, Claim Edit, Patient Referral and Schedule Orders) are to be worked daily.

Print appointment report for the next day.

Control drug representative traffic flow.

Maintain supplies.

Turn phones over at the end of the day.

Job Qualifications:Education:

Required: High School Diploma.

Preferred: Certification of Medical Secretary, Medical Office Assistant or Medical Office Technician.

Experience:

Preferred: At least 3-5 years of experience in a medical office setting.

Certification/Licensure/Registration:

Preferred: Certification of a Medical Secretary, MOA or MOT; CPR certification.

EEOC Statement:

Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

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