Summary - Deskside Support I - Onsite in Lynchburg, VA - W2 only, No C2C - 6 month contract-to-hire

*Candidate needs to be able to commute to the location in Lynchburg, VA 5 days a week M-F*

*Candidate will need to be able to work on W2 without sponsorship*

Shift - Mon-Fri 9-5 EST

• Troubleshoot and resolve Tier 1 and 2 escalated technical issues

• Maintain and manage workload through computerized ITSM ticketing and tracking system

• Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices

• Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook

At a minimum, you'll need:

• 1 year of experience supporting networked systems and telephony equipment or worked a full internship in IT

• Experience installing, troubleshooting and supporting corporate AV equipment, and building, deploying and troubleshooting desktop computers in a corporate environment

It'd be great if you also have:

• Associate degree, bachelor's degree or vocational training in Computer Science or Management Information Systems

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.