About Us:

The mission of the Ohio Department of Mental Health and Addiction Services (OhioMHAS) is to provide statewide leadership of a high-quality mental health and addiction prevention, treatment, and recovery system that is effective and valued by all Ohioans.

OhioMHAS Values:

• Contribute and Collaborate
• Serve Compassionately
• Deliver Quality
• Be Accountable

At OhioMHAS, we strive to attract and sustain a diverse workforce by recruiting, hiring, developing, and retaining high-performing employees who work collaboratively to balance efforts toward providing prevention and recovery supports and fostering inclusion that inspires innovation, encourages respect, and promotes unlimited success.

OhioMHAS Information Services is the technology arm of the third largest cabinet level agency in the state of Ohio. We support more than 3,200 employees within six regional inpatient behavioral health hospitals, Ohio Pharmacy Services, and Central Office. We develop and support technology for several critical business solutions used by the agency as well as by county and local behavioral health care providers across the state.

Role Overview:

As an Epic Application Analyst supporting the Electronic Health Record at OhioMHAS, many opportunities are offered to impact family, friends, and the residents of the State of Ohio. The Analyst in this role will primarily work with the initial implementation of the Epic System and then support the system and end user to make sure the technology is optimized for our Regional Psychiatric Hospital for enhanced work processes and overall patient care. We are a close-knit community of IT staff and develop applications which allows mental health and addiction providers to serve our community in need. Our applications support, regulate, fund, and collect data to allow our organization the ability to respond to those in crisis as well as those needing continuity of care.

At OhioMHAS, our IT staff is motivated by the agency's mission, and we are accepting applications for multiple Epic Application Analyst (Information Technologist 3) positions within the Office of Information Technology, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 33rd floor, Columbus, Ohio 43215.

What You'll Do:

• Acts as the primary support contact for the application's end users.
• Identifies issues that arise in their application area as well was issues that impact other application teams and working to resolve them.
• Guides workflow design, builds and tests the system, and analyzes other technical issues associated with Epic software.
• Identifies and implements requested changes to the system.
• Serving as a liaison between end users' workflow needs and Epic implementation staff.
• Maintaining regular communication with Epic representatives, including participating in weekly team meetings.
• Working with Epic representatives, internal business community, and end users to ensure the system meets the agency's business needs in regards to the project deliverables and timeline.
• Develops an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
• Participates in training and working with end users.
• Troubleshoots problems and questions.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Receives orientation related to mentorship and applies as necessary (e.g., definition, purpose, strategies, and evaluation techniques).
• Promotes system security and awareness by adhering to the Agency's and/or State's IT security policy(s) and standards.
• Stays current regarding new technologies, standards and techniques and learns and/or acquires new skills as required.

Job duty, knowledge, skill, and ability statements at a lower-level are understood to be able to be performed at any higher level.

This position may require out-of-state travel.

What's in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period . Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information

Additional Benefits

• Participation in the Public Service Loan Forgiveness program.
• Flexible work schedules (currently teleworking up to 90% of the time), and so much more!

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Qualifications
The following are the minimum qualifications for this position. For further consideration, applicants must clearly identify how qualifications are met within the education and/or experience sections of the application.

The ideal candidate, at minimum, must have the following:

Alternative 1:

• 36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting.

Alternative 2:

• Completion of undergraduate core program in computer science or information systems AND
• 12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting.

Alternative 3:

• Equivalent of minimum class qualifications for employment noted above.

Preferred Qualifications:

• Current Epic certification(s)

Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question.

Job Skills: Information Technology

Technical Skills: Information Technology, Customer Service

Professional Skills: Critical Thinking, Customer Focus