Summary

The Information Technology Project Manager position is located in the Department of Program Services (DPS), Case Management Systems Office (CMSO), Federal Judiciary Digital Service Division (FJDS). The CMSO develops and maintains case management and related systems for federal appellate, district, and bankruptcy court judges and staff, probation and pretrial services officers, federal defenders, and external stakeholders.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

This vacancy announcement is open to only the current employees of the Administrative Offices of the U.S. Courts.

Duties

This position will report to the Senior Product Portfolio Manager in the Federal Judiciary Digital Services Division (FJDS), Case Management Systems Office (CMSO), Department of Program Services (DPS). The CMSO is seeking a self-motivated, dynamic, and experienced Information Technology Project Manager to join its team. The IT Project Manager is a key leadership role for providing oversight for modernization projects within CMSO. Oversight includes monitoring the product development portfolio components (projects and their sub-projects) such as cost, quality, plan vs. actuals, end-to-end roadmap of product portfolio, risk, schedule, resource, budget, and the analysis and reporting of the objectives and key results (OKR) as well as the key performance indicators to track the return on investment and the effectiveness of the data products developed. The incumbent will work closely with other offices within the Administrative Office (AO), for example, offices within the Department Technology Services, which is responsible for enterprise-wide technology across the Judiciary and the procurement management division in the Department of Administrative Services. The incumbent will be responsible for executing the IT Project Management Framework for multiple projects and coordinating with stakeholders across the Administrative Office (AO) and with the various court working groups. The incumbent will be required to provide program and project oversight and management and will be required to lead and provide guidance in areas throughout the entire software cycle in a customer-focused environment where high-quality deliverables must be met on time and operations are considered critical.

The duties of the position include, but are not limited to:

1. Providing program and project oversight to include multiple agile teams; and developing case management and related systems for federal appellate, district, and bankruptcy court judges and staff, probation and pretrial services officers, federal defenders, and external stakeholders.
2. Developing standard guidelines, processes, policies, and procedures for program and project management in an agile environment (i.e., managing cost, time, resource, scope, risk, stakeholder, etc.) including, working with Product Owners and stakeholders to develop the product vision and roadmaps.
3. Providing government oversight of contractor staff on multiple agile teams.
4. Leading, managing, and mentoring personnel, and holding team members accountable for meeting defined standards and expectations.
5. Creating a collaborative consultative work environment with matrix teams and workgroups across department and cross-functionally.
6. Improving and maintaining the Program and Project Management, the agile program, leadership, individual and group training, and processes.
7. Exploring and implementing a variety of best practices and standardized processes to ensure operational efficiency and scalability.
8. Facilitating the development and implementation of detailed reports to keep key stakeholders up to date on progress, issues, and outcomes.
9. Leading, managing, and facilitating concurrent projects, while remaining flexible with changing priorities, timeframes, and scope of services.
10. Escalating issues and concerns to the CMSO management team promptly; determining resolutions to issues as they arise without direction; and managing risks and mitigations accordingly.
11. Conducting gate reviews as required by our IT PM Framework.
12. Conducting Project Management Reviews (PMRs) with key leadership across CMSO; addressing feedback from management promptly; and following all defined processes, templates, procedures, etc.
13. Working closely with Product Owners, stakeholders, and all CMSO divisions to progress our efficiency and effectiveness.
14. Coaching, mentoring, and encouraging project team members to take action and be accountable for their assigned work.

Requirements

Conditions of Employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) (preferably 3 years) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below:

• Providing extensive knowledge in project management and overseeing and making recommendations to support process improvements;
• Experience performing program and project management in an agile IT organization; and
• Experience with implementation of Agile techniques and SCRUM.

Education

This position does not require education to qualify.

Additional information

The AO is an Equal Opportunity Employer.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  For this job announcement the following documents and/or information are required:
  
  • Resume - Any written format you choose to describe your job-related qualifications.
  • Citizenship - Include country of citizenship on resume.
  • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
  • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.
  
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
  
  The complete application package must be submitted by 05/31/2024 to receive consideration.
  
  To begin, click
  
  • Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  • Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12400189
  
  
  Agency contact information
  
  
  
  Nida Khan
  
  Phone
  
  202-502-3800
  
  Email
  
  nida_khan@ao.uscourts.gov
  
  Address
  
  Department of Program Services
  
  One Columbus Circle, NE
  
  Washington, DC 20544
  
  US
  
  Next steps
  
  After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

For this job announcement the following documents and/or information are required:

• Resume - Any written format you choose to describe your job-related qualifications.
• Citizenship - Include country of citizenship on resume.
• Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
• Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 05/31/2024 to receive consideration.

To begin, click

• Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
• You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
• You will receive an email notification when your application has been received for the announcement.
• To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
• Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12400189

Agency contact information



Nida Khan

Phone

202-502-3800

Email

nida_khan@ao.uscourts.gov

Address

Department of Program Services

One Columbus Circle, NE

Washington, DC 20544

US

Next steps

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request