Summary

This position is in the Ronald Reagan Building and International Trade Center, 1300 Pennsylvania Ave., NW., Washington, DC, in the Bureau for Management, Office of the Chief Information Officer (M/CIO), at the U.S. Agency for International Development (USAID).

Direct Hire Authority: This position is being filled using 5 U.S.C 3309-3318 or 5 CFR part 211 and part 337, subpart A, which is the OPM approved government-wide direct hire authority.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens-No prior federal service required.

Videos

Duties

• Serves as a key advisor and liaison for the Chief Information Officer (CIO) and Bureau for Management, Office of the Chief Information Officer (M/CIO) Front Office.
• Facilitates M/CIO's operational management and strategic engagement within the organization with external stakeholders. Guides the development and execution of M/CIO communications and outreach strategies with agency and administration priorities.
• Manages the daily operations and actions of the M/CIO Front Office, ensuring that both internal and external engagements support strategic objectives.
• Advises on information technology (IT) governance, compliance, procurement, and investments according to agency and federal policies and regulations.
• Advises on the use of data and emerging technologies, including artificial intelligence (AI), to increase the Agency efficiency and optimize M/CIO's operational processes.
• Enhances knowledge-sharing and operational efficiency within M/CIO encouraging the adoption of best practices and developing management tools to facilitate M/CIO business processes.

Requirements

Conditions of Employment

• United States Citizenship is required.
• Relevant experience (see Qualifications below).
• Must be able to obtain and maintain a Secret security clearance.
• Males born after 12/31/1959 must be registered with the Selective Service.
• You may be required to serve a one year probationary period.
• These are Testing Designated Positions (TDP's) under the Agency's approved Drug-Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency.

Qualifications

Basic Requirement:

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience for GS-7 (or equivalent) and Above: Positions at GS-7 (or equivalent) and above require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

Specialized Experience:

GS-15: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 level in the Federal service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Examples of qualifying specialized experience at the next lower level for this position includes: a) Advising or assisting the organization's senior leadership team on operational, compliance, and administrative issues to include strategic communication within the organization and external stakeholders; b) Advising or facilitating the processes on information technology (IT) governance, compliance, communications, and investments per agency or organization's policies and regulations; c) Advising or assessing on business cases for management, operations, or emerging technologies to include the application of artificial intelligence (AI) and advanced data analytics to improve the organization's operational efficiency, AND d) Facilitating or developing strategies for enhancing knowledge-sharing or operational efficiency to include dissemination of best practices.

CTAP/ICTAP candidates will be referred to the selecting official if they are found well qualified. Well-qualified means an eligible employee who possesses the knowledge, skills, and abilities that clearly exceed the position's minimum requirements. A well-qualified employee must meet the qualification and eligibility requirements of the position, including any medical qualifications, suitability, and minimum education and experience requirements, meet all selective factors (where applicable); meet quality ranking factors and are assigned a score of 85 or higher; be physically qualified with reasonable accommodation to perform the essential duties of the position; meet any special qualifying U.S. OPM-approved conditions; AND be able to satisfactorily perform the duties of the position upon entry without additional training.

A well-qualified candidate will not necessarily meet the definition of highly or best qualified when evaluated against other candidates who apply for a particular position. Selecting officials will document the job-related reason(s) for qualification determinations in the absence of selective and quality ranking factors.

Education

This position does not have a positive education requirement, therefore, transcripts are not required.

Additional information

USAID is an independent Federal Government agency that receives overall foreign policy guidance from the Secretary of State. With headquarters in the District of Columbia, we operate in more than 100 countries worldwide, playing an active and critical role in the promotion of U.S. foreign policy interests. When crisis strikes, when rights are repressed, when hunger, disease, and poverty rob people of opportunity, USAID acts on behalf of the American people to help expand the reach of prosperity and dignity to the world's most vulnerable people. USAID employees and contractors must commit to maintaining a workplace free of sexual misconduct, including harassment, exploitation, and abuse, and adhere to USAID's Counter-Trafficking in Persons Code of Conduct. For information on the effort to counter all forms of human trafficking, including the procurement of commercial sex acts and the use of forced labor, visit http://www.state.gov/g/tip. For more information about USAID, visit http://www.usaid.gov.

This announcement may be used to fill additional vacancies.

Direct Deposit/Electronic Funds Transfer is required.

Moving and relocation expenses are not authorized.

Mythbuster on Federal Hiring Policies: https://hru.gov/Studio_Recruitment/tools/Mythbuster_on_Federal_Hiring_Policies.pdf.

EEO Policy: EEO Policy Statement.

Reasonable Accommodation Policy: USAID is committed to equal employment opportunity; therefore, reasonable accommodations are available to applicants and employees with disabilities. If you need an accommodation for any part of the application and hiring process, please notify the Reasonable Accommodation Division in the Office of Civil Rights at reasonableaccommodations@usaid.gov. Reasonable accommodation decisions are made on a case-by-case basis. To learn more about the Reasonable Accommodation Division, please visit our website at: https://www.usaid.gov/careers/reasonable-accommodations

Veterans' Information: Veterans Information.

Telework: https://www.telework.gov/.

Selective Service Registration: http://www.sss.gov/.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Basis of Rating: This position falls under the government-wide direct-hire authority, granted by OPM, therefore, all applicants who meet the basic requirement (education/specialized experience) for the position will be referred for further review and consideration of the relevant experience.

Veteran's preference and traditional rating and ranking of applications do not apply to this vacancy.

It is the Government's policy not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. USAID will use information about an individual's employment experience only to determine their qualifications and assess their relative level of knowledge, skills, and abilities. Although an individual's conduct may be relevant in any employment decision, including behavior during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not be the basis of an unfavorable suitability or fitness determination.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  
  • Resume showing relevant experience.
  • CTAP; ICTAP Eligibles: Must submit a copy of the appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a direct reassign or transfer of function to another commuting area.
  • If this position requires proof of higher education, you must include a copy of your transcript (unofficial or official) or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information. Please be advised that an official transcript will be required if you are selected for the position.
  
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  The following instructions outline our application process. You must complete this online application process and submit any applicable required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. If applying online poses an extreme hardship, you must contact the human resources office no later than two business days before the closing date of this vacancy announcement. Our Office will provide an alternative application method upon approval of the hardship notification. After the advertisement has closed, we will not grant requests to apply via alternative plans.
  
  Please note, we must receive all required documents by the closing date via online or alternative methods. We will determine your eligibility and qualifications based solely on the material received by the closing date.
  
  Step 1 - Review the Job Announcement (https://apply.usastaffing.gov/ViewQuestionnaire/12429769)
  
  Before you apply, we suggest you review the entire job announcement. Pay close attention to the Major Duties section and the How You Will Be Evaluated section, where you will see the areas upon which an HR Specialist or Subject Matter Expert will evaluate your application and a link for previewing online questions.
  
  Step 2 - Create or Upload a resume with USAJOBS (www.usajobs.gov)
  
  Create or upload a resume in USAJOBS. You may wish to customize your resume to ensure it supports your responses to the online questions and addresses the Knowledge, Skills, and Abilities listed in the How You Will Be Evaluated section of the job announcement. For resume tips, click here.-Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
  
  Step 3 - Apply Online
  
  Click the "Apply Online" button on this announcement and then select the resume you wish to submit with your application. You will be redirected to the OPM's USA Staffing website to complete the application process.
  
  Step 4 - Answer the Online Questions and Submit Your Online Application
  
  If this is your first time on OPM's USA Staffing website, the system will prompt you to register by answering questions about your eligibility for Federal employment. Select "Take me to the assessment" and click on the "Next" button to answer the job-specific questions. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. You must answer all the questions and click the "Finish" button.
  
  Step 5 - Review and Confirm Your Submission
  
  You will now have the option to upload a document or print fax cover sheets for documents (see Step 6 for details). Once you click "Done," you will see a summary of your application for your review, and you may also print a copy for your records. When you click "Finish" at the bottom of the page, our system will then direct you back to USAJOBS, where you can confirm that you correctly submitted your application, and you can track your application status.
  
  Step 6 - Submit Documents
  
  You can submit any applicable required or optional documents (see below) by document upload, fax, or e-mail. Whichever method you choose, please include the job announcement number with your records. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.
  
  Document Upload: You may upload documents in one of two ways:
  
  1. Once you finish answering the questions in the job announcement, the system will prompt you to upload your document(s) to your application. You will be given a choice to either upload the document as part of the application process or select a copy that you've already loaded on USAJOBS. Or
  2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select upload to add a document to your application. Be sure to review your complete application for confirmation that you uploaded the document.
  
  
  Agency contact information
  
  
  
  USAID HR Help Desk
  
  Phone
  
  202-712-1234 X2
  
  Email
  
  hr-helpdesk@usaid.gov
  
  Address
  
  Bureau for Management
  
  1300 Pennsylvania Ave NW
  
  Washington, DC 20523
  
  US
  
  Next steps
  
  You must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below to apply for this position.
  
  You must submit a complete application package by 11:59 PM (EST) on the announcement's closing date to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you must create one before beginning the application.
  
  Follow the prompts to select your resume and other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  Our automated system will take you to the online application you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package, and apply.
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

• Resume showing relevant experience.
• CTAP; ICTAP Eligibles: Must submit a copy of the appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a direct reassign or transfer of function to another commuting area.
• If this position requires proof of higher education, you must include a copy of your transcript (unofficial or official) or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information. Please be advised that an official transcript will be required if you are selected for the position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

The following instructions outline our application process. You must complete this online application process and submit any applicable required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. If applying online poses an extreme hardship, you must contact the human resources office no later than two business days before the closing date of this vacancy announcement. Our Office will provide an alternative application method upon approval of the hardship notification. After the advertisement has closed, we will not grant requests to apply via alternative plans.

Please note, we must receive all required documents by the closing date via online or alternative methods. We will determine your eligibility and qualifications based solely on the material received by the closing date.

Step 1 - Review the Job Announcement (https://apply.usastaffing.gov/ViewQuestionnaire/12429769)

Before you apply, we suggest you review the entire job announcement. Pay close attention to the Major Duties section and the How You Will Be Evaluated section, where you will see the areas upon which an HR Specialist or Subject Matter Expert will evaluate your application and a link for previewing online questions.

Step 2 - Create or Upload a resume with USAJOBS (www.usajobs.gov)

Create or upload a resume in USAJOBS. You may wish to customize your resume to ensure it supports your responses to the online questions and addresses the Knowledge, Skills, and Abilities listed in the How You Will Be Evaluated section of the job announcement. For resume tips, click here.-Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.

Step 3 - Apply Online

Click the "Apply Online" button on this announcement and then select the resume you wish to submit with your application. You will be redirected to the OPM's USA Staffing website to complete the application process.

Step 4 - Answer the Online Questions and Submit Your Online Application

If this is your first time on OPM's USA Staffing website, the system will prompt you to register by answering questions about your eligibility for Federal employment. Select "Take me to the assessment" and click on the "Next" button to answer the job-specific questions. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. You must answer all the questions and click the "Finish" button.

Step 5 - Review and Confirm Your Submission

You will now have the option to upload a document or print fax cover sheets for documents (see Step 6 for details). Once you click "Done," you will see a summary of your application for your review, and you may also print a copy for your records. When you click "Finish" at the bottom of the page, our system will then direct you back to USAJOBS, where you can confirm that you correctly submitted your application, and you can track your application status.

Step 6 - Submit Documents

You can submit any applicable required or optional documents (see below) by document upload, fax, or e-mail. Whichever method you choose, please include the job announcement number with your records. To protect your privacy, we encourage you to remove your SSN from any documents that you submit.

Document Upload: You may upload documents in one of two ways:

1. Once you finish answering the questions in the job announcement, the system will prompt you to upload your document(s) to your application. You will be given a choice to either upload the document as part of the application process or select a copy that you've already loaded on USAJOBS. Or
2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select upload to add a document to your application. Be sure to review your complete application for confirmation that you uploaded the document.

Agency contact information



USAID HR Help Desk

Phone

202-712-1234 X2

Email

hr-helpdesk@usaid.gov

Address

Bureau for Management

1300 Pennsylvania Ave NW

Washington, DC 20523

US

Next steps

You must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below to apply for this position.

You must submit a complete application package by 11:59 PM (EST) on the announcement's closing date to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you must create one before beginning the application.

Follow the prompts to select your resume and other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

Our automated system will take you to the online application you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package, and apply.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request