Information Technology Support Technician

Location: Office of State Courts Administrator, Jefferson City, MO

Why you'll love this position:

A position with the Office of State Courts Administrator provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. We have opportunities for individuals seeking meaningful work in providing administrative, business and information technology services to the Missouri courts.

We are recruiting to fill an Informtion Technology Support Technician position to manage user IDs, user setups, user provisioning, de-provisioning, troubleshooting user issues, and security access to applications used within OSCA. Duties also include following prescribed procedures for the establishment and denial of access, answering questions from system users, and assisting them with security related problems via telephone. In addition, the position will troubleshoot security access issues encountered with OSCA run applications, adhere to change management processes, ensure the required approvals are obtained prior to granting user access to application data, document user requests through the judiciary tracking system, and performing audits.