Insight Global is hiring an (INTL INDIA) Salesforce Business Analyst to join our digital services client. You will be working with their end client to discover and define requirements for report changes resulting from a Conga Implementation. As a Salesforce Business Analyst you will own business analysis for Salesforce Sales, Service, and Marketing Cloud as it relates to the Conga CPQ platform. You will collaborate with their Conga vendor and internal teams including Oracle development, Data Lake, Enterprise Integrations, and Salesforce. This role is hybrid in Bangalore or Hyderabad with the expectation of a few days in office per month per client request.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

5+ years with Salesforce business analyst experience (functional and reporting)

Experience in the Salesforce domains: Sales, Service, and Marketing cloud

Experience using Conga CPQ platform

Strong expertise with formal process documentation of business process flows

Experience designing functional standards and processes for an organization

Knowledgeable of the Software Development Life Cycle

Experience analyzing and creating requirements, technical writing, UAT testing, and facilitating workshops and meetings between stakeholders

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.