Insight Global is seeking a Senior Site Reliability Consultant to support a multi-national power management client of ours. This role will support our digital product teams in leveraging enterprise IT infrastructure and platforms. The role will work with engineering and marketing teams to collect requirements and provide guidance on how software teams can leverage enterprise infrastructure. The systems analyst will evaluate current state system architecture and data flow and work with enterprise IT and Marketing to capture current state process, and will propose enhancements to those systems and integrations to support business requirements and enterprise standards. The systems analyst will facilitate systems monitoring and PowerBI reporting.

Responsibilities:
Develop knowledge of the technology platforms and infrastructure services provided by the Brightlayer Commercial Platform (BCP)
Work with global Eaton product teams to identify, prioritize, document, and manage their requirements of the BCP
Lead Success Teams, composed of a SRE Consultant, platform subject matter experts, and the product engineering teams.
Be the primary point of contact for product teams adopting the BCP platforms, ensuring timeliness of deliverables from the platform teams to the product teams, ensuring that the product teams have what they need from the platform teams.
Communicate the platform feature status to product teams, acting as the primary intermediary between the product team and the platform teams throughout the project life cycle.
Play a key role in understanding and communicating the technical and financial benefits of utilizing the BCP platforms and services to Eaton product teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Minimum 7 years experience in IT or Engineering in analyst, architect, or developer roles
Experience with Order Management/quote to cash processes
Strong understanding of integration within APIs
Experience with integration technologies (API's)
Experience with monitoring tools such as Dynatrace or similar
Azure AZ-900 certification
Java, .NET, or Python

Nice to Have Skills & Experience

Experience working with subscription management or entitlement management platforms
Experience with database systems and SQL,
Need to be able to understand data to report on some of this
Experience in Microsoft Power Automate, Power BI, and Power Apps
Experience with Visio or Signavio for business process modeling

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.