IT Platform and Systems Engineering Manager

About the role:

As the IT Platform and Systems Engineering Manager you will lead our Platform Engineering and Infrastructure teams in designing, implementing, and maintaining secure, scalable, resilient solutions that align with our business needs and growth objectives. We are seeking a skilled IT Platform and Systems Engineering Manager with extensive experience in Kubernetes containerization and managing infrastructure for one of the largest freight brokerage firms in the nation.

What's in it for you:

• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Advancement opportunities with aggressive and structured career paths
• TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month
• Access to the latest emerging technologies
• Reimbursement for continuous education and technical training
  

What you'll be doing:

• Lead a team of multi-disciplined, technical engineers gathering requirements, designing solutions and implementing configurations for the company's platform infrastructure
• Manage and prioritize the strategic roadmaps and all initiatives related to the platform and infrastructure, ensuring alignment with business goals
• Develop and implement strategies for infrastructure security, monitoring, and performance optimization
• Motivate, inspire and develop teammates to continually deliver cutting-edge solutions for our internal and external customers, maintain the highest levels of customer service and satisfaction and fostering a culture of continuous learning and improvement
• Prioritize, plan and direct activities to meet objectives and reports on program status.
• Develop and maintain a comprehensive backlog of enhancements and fixes, prioritizing according to business impact
• Oversee the deployment, configuration, and maintenance of our computing and storage infrastructure to ensure the infrastructure is performing as expected
• Lead initiatives to automate infrastructure provisioning, configuration, and scaling using tools such as Terraform and Ansible
• Owns the maintenance of an effective recovery plan for all TQL data processing systems and networks, supporting corporate and remote data centers and cloud hosted platforms
• Collaborate with other teams (e.g. Cloud, DevOps, Security, Application Development) to ensure seamless integration of infrastructure systems with other enterprise applications and that the platforms are exceeding requirements
• Stay abreast with industry trends and best practices in infrastructure management, containerization, and related technologies
• Participate in system/service outages and incident recovery with a sharp focus on incident resolution and root cause analysis
• Leverage project management tools and processes to lead and manage ahead of schedule delivery of project scopes
• Contributes to long range planning and budget discussions
• Manage vendor relationships and negotiate contracts for services and products and cultivate strong relationships with internal stakeholders
  

What you need:

• 5+ years' experience managing a platform and/or infrastructure team in a corporate environment
• Bachelor's degree in technology-related field, or equivalent work experience
• Excellent leadership skills, with an acute ability to communicate and influence at all levels, ranging from entry-level engineers to company executives
• Passion to prioritize tasks and deliver cutting-edge solutions within deadlines with measurable results
• Applicable technical certifications (VMware, Azure, Kubernetes) preferred
  

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245