IT SPECIALIST (SYSTEMS ADMINISTRATION) (TITLE 5)

Summary

This a National Guard Title 5 Excepted Service Position.

This National Guard position is an Indefinite with Right to Convert GS-2210-11 IT SPECIALIST (SYSTEMS ADMINISTRATION) (TITLE 5), Position Description Number T5710500 and is part of the MO Directorate of Information Management. This is a non-bargaining position.

SEE NOTES UNDER CONDITIONS OF EMPLOYMENT BELOW.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

WHO MAY APPLY: U.S. Citizens

Duties

• Manages assigned servers and server resources.
• Analyzes and defines requirements; analyze workload; and monitors capacity and performance.
• Diagnoses and resolves problems with servers and serve resources.
• Develops backup and recovery procedures.
• Installs, configures, and maintains servers and server resources in support of business processing requirements and ensures that servers are tested for stability.
• Installs and upgrades operating systems and layered software packages, ensuring compatibility with the installation's standards prior to installation of upgrade or new release.
• Develops and maintains database of hardware and software configurations.
• Conducts hardware and software audits to ensure compliance with higher headquarters standards and maintains system configurations.
• Monitors and manages the performance, capacity, availability, serviceability, and recoverability of installed servers and associated server resources.
• Resolves hardware/software interface and interoperability problems, and ensures server functionality, integrity, and efficiency.
• Resolves inquiries and problems concerning access, use, and availability of datacenter technologies.
• Provides technical assistance to current and potential users to minimize disruptions of computer operations.
• Provides formal or informal training so users understand the relationships of the system and are able to work with the system without undue interruption.
• Tests and analyzes system malfunctions to resolve physical and logical processing problems.
• Analyzes, evaluates, and resolves malfunctions by adjusting equipment configurations, realigning port allocations, recommending appropriate acquisitions, and distinguishing between equipment, software, and operation problems.
• Assists in solving problems associated with deliveries in support of individual hardware or software orders.
• Performs other duties as assigned.

Requirements

Conditions of Employment

• Management has the right to convert this position to permanent status without re-advertising.
• Employment can be terminated with a 30 day notice.
• In the event a permanent (Tenure 1 or 2) employee is selected, and is willing to accept the indefinite appointment, that employee will relinquish permanent status.
• Creditable Service for Annual Leave accrual may be granted to new employees if he/she possesses superior qualifications essential to the position; and which were acquired through performance in a non-federal or active duty uniformed service position.
• The duties performed in a non-federal or active duty uniformed service position must directly relate to the position to which appointed and such qualifications are necessary to achieve an important agency mission or performance goal to be eligible.
• Advanced in hire rate may be granted to set pay above the minimum rate of the grade for a new employee if he/she possesses superior qualifications relevant to the positions' requirements and is essential to accomplish the agency's mission.
• United States Citizenship is required.
• Federal employment suitability as determined by a background investigation.
• Males born after 31 December 1959 must be registered for Selective Service.
• Participation in direct deposit is mandatory.
• Appointments of retired members of the Armed Forces as National Guard employees within 180 days of retirement requires a waiver approved by the Adjutant General of Missouri before an effective date can be established.
• Must be able to obtain and maintain Security Plus Certification.
• Must be able to lift 50 pounds or more.

Qualifications

GS-11 SPECIALIZED EXPERIENCE: Must possess one year of specialized experience equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector with the ability to serve as a systems administrator with responsibilities to install and test the system security configuration and monitor, operate, troubleshoot and maintain server hardware and software. The specialized experience must demonstrates you possess thorough knowledge of a variety of operating systems on desktops and servers; system administration of various server platforms and virtual machine infrastructure to include Storage Area Network (SAN); project management techniques and tools sufficient to provide technical guidance on the implementation of emerging technologies; and principles and methods used in planning and managing the implementation, update and integration of information system components. The specialized experience must indicate your ability to troubleshoot problems and implement changes on multi-faceted and interdependent computer platforms; modify application code and devise software patches or workarounds; document problems and advise the responsible party on support issues; apply systems design techniques, program language and hardware capabilities to analyze requests for new and modified applications; apply storage management practices, assignment of resources and file management techniques; and use performance tuning tools and techniques that are used to optimize systems functionality in order to meet installation systems requirements. I also have IT related experience documented in my resume demonstrating each of the following competencies: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.; AND (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.; AND (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.; AND (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Must currently possess a CompTIA Security+ Certification. YOU MUST submit a copy of the certification.

Must possess or able to maintain a SECRET security clearance.

DOD Information Awareness Certification Requirements:

The employee must obtain and maintain at a minimum a Secret security clearance.

Incumbent must possess or be able to obtain and maintain certifications per DoD Directive 8570.1-M, AR 25-2, and as detailed in the Information Assurance (IA) Training and Certification Best Business Practice (BBP). Failure to satisfactorily obtain and maintain required certifications in accordance with the listed publications are grounds for termination.

Selectee is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M, Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 1 dated 15 May 2008).

Education

Substitution of Education at the GS-11 grade level: Must have successfully completed a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Additional information

Veterans Preference:

To claim a veteran's preference, you MUST submit the appropriate documentation listed below. Failure to do so WILL result in the loss of veteran's preference and will impact your placement on the selection certificate.

10-Point Veterans' Preference: You MUST submit a signed SF-15, "Application for 10-Point Veterans' Preference" plus the proof as required by the SF-15. Click here for a copy of the SF-15.

5-Point Veterans' Preference: You MUST submit a copy of your DD-214 which includes Character of Service (usually Member-4 copy). If you are currently active duty, you may submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is signed. The certification should also include when your terminal leave will begin, your rank and dates of active-duty service.

Please note-the applicable DD 214 and/or VA Letter with an SF-15 must be uploaded to accurately determine your eligibility.

Selective Service Act:

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must submit a complete Application Packet which may include the following:
  
  1. Resume (must include the following information)
     
     1. First and Last Name
     2. Contact Information (Address, Phone Number and Email)
     3. Position Title(s)
     4. Company/Organization Name(s)
     5. Dates of Employment (MONTH and YEAR)
     6. Duties Performed - it is best practice to be specific and focus on the duties performed that are like (similar to/relative to/consistent with) the position you are applying for
  
  Please be advised that copying and pasting the specialized experience from the vacancy announcement into your resume is prohibited and will result in your resume being disqualified.
  
  It is best practice to ensure military career information is listed in addition to civilian career information.
  
  1. Transcripts - Only a requirement if education is required OR you substitute education for specialized experience
     
     Unofficial copies may be submitted for application purposes, but placement will not occur until official transcripts have been provided.
  2. SF-50 - If you have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).
     
     This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.
  3. DD214s
  4. Veteran's preference documentation as applicable
  
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12574441
  
  A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  Agency contact information
  
  Angela McCall
  
  Phone
  
  573-638-9500 X37495
  
  Email
  
  angela.mccall.1@us.af.mil
  
  Address
  
  MO Directorate of Information Management
  
  6900 North Boundary Road
  
  Jefferson City, MO 65101-1208
  
  US
  
  Next steps
  
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

To apply for this position, you must submit a complete Application Packet which may include the following:

1. Resume (must include the following information)
   
   1. First and Last Name
   2. Contact Information (Address, Phone Number and Email)
   3. Position Title(s)
   4. Company/Organization Name(s)
   5. Dates of Employment (MONTH and YEAR)
   6. Duties Performed - it is best practice to be specific and focus on the duties performed that are like (similar to/relative to/consistent with) the position you are applying for

Please be advised that copying and pasting the specialized experience from the vacancy announcement into your resume is prohibited and will result in your resume being disqualified.

It is best practice to ensure military career information is listed in addition to civilian career information.

1. Transcripts - Only a requirement if education is required OR you substitute education for specialized experience
   
   Unofficial copies may be submitted for application purposes, but placement will not occur until official transcripts have been provided.
2. SF-50 - If you have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).
   
   This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.
3. DD214s
4. Veteran's preference documentation as applicable

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12574441

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Angela McCall

Phone

573-638-9500 X37495

Email

angela.mccall.1@us.af.mil

Address

MO Directorate of Information Management

6900 North Boundary Road

Jefferson City, MO 65101-1208

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request