Essential Duties and Responsibilities include the following (other duties may be assigned as required):

* Daily review of system backups for local site and operating servers and network equipment (review and documentation).

* Assist Network administrators with troubleshooting of Network Connectivity, Server and VOIP issues and maintaining correct Active Directory entries for desktops.

* Support of Office Suite, Outlook email applications on the desktop and other company endorsed desktop and mobile applications.

* First level support for all non SAP applications.

* Resolution of hardware and software problems related to the desktop and mobile devices.

* Maintain incident and service tickets. Preference is with Service Now.

* Maintain Configuration Items (CI) in Computer Management Database (CMDB).

* Support production and office peripherals as needed.

* Act as a coordinator between IT, operations and engineering with regards to machine network connectivity and IoT applications

* Maintenance and update of IoT device documentation relative to network components and login information

* Maintenance of IoT and office device connections to the correct VLANs and networks.

* Serve as a liaison between the local business community and the broader IT organization, ensuring clear communication and alignment of IT initiatives with business objectives.

* Contribute execution of IT strategies and projects as local IT project manager in alignment of the specific needs of the local production site.

Pay - $80,000 - $90,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Education and/or Experience

* Technical School Diploma or Associates Degree in IT Administration or IT Technology.

* Bachelors Degree Preferred.

* 1 to 3 years of practical experience.

* Technical certifications are preferred.

* Travel requirements up to 10% of time.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.