About APPLIED Adhesives:

We have you covered.

Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.

With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we're not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company

We have countless victories that we could celebrate, but we're more interested in looking forward than back. We've collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner.

Come join us!

The Role:

We are seeking a Laboratory Technician to work in our adhesives applications test lab. This role has knowledge and practice of lab protocol and will conduct extensive hands-on bench work building and testing samples while managing multiple Sales Technical Requests, determine materials needed, develop timing as appropriate, then report on results as well as other activities based on the needs of the organization.

This is an on-site role located in Minnetonka, MN. Only local candidates will be considered.

Key Responsibilities:

• Provide adhesive technical guidance / support to internal and external customer groups related to adhesive applications, product performance, lab testing, product recommendations, product demonstrations, trouble shooting and technical training.
• Manage assigned projects.
• Coordinate with other Lab personnel to ensure an inventories of consumable lab suppliers are maintained to minimize delay in projects.
• Gain an understanding of how to operate, manipulate and adjust common lab application and test equipment.
• Seek understanding of customer processes and gain knowledge of industry equipment.
• Generate Lab Reports for distribution to External / Internal Customer as appropriate.
• Responsible for supporting policies and procedures consistent with ISO 9001 certification and ISO/IEC 17025 Accreditation protocol.
• Provide On‐Site and Remote Customer Service and Technical Support for various adhesive applications, such as End of Line Packaging, Converting, Graphic Arts and Product Assembly (including Automotive).
• Build strong rapport with customers and organizational teams, providing technical assistance and troubleshooting through training, experience, knowledge, and use of available resources.
• Respond to customer and sales inquiries related to technical questions, problem solving, requests for information with timeliness and professionalism.
• Utilize various technologies and methods to manage workflow, communicate with outside and inside contacts, create content and access information.
• Collaborate with team and organizational partners as well as being self‐motivated to prioritize, complete and communicate workflow efficiently and effectively.
• Utilize customer resource management system (Salesforce) as a resource to manage technical requests.
• Ability to productively communicate and collaborate with a wide variety of personalities and skill levels.
• Show good judgment and professionalism in all job-related functions and correspondences.

You Are Ideal for This Role If You:

• Have strong planning and organization skills.
• Ability to communicate at all levels of an organization.
• Think critically and analytically about projects and processes.
• Are a team-player.
• Have the willingness to learn and are personally driven to succeed.

Physical Requirements:

• Ability to walk or stand for extended periods of time.
• Frequently moves items weighing up to 50 lbs.

Experience and Qualifications:

• Bachelor's or Associate's Degree or 5+ years of experience in a Technical or Adhesives related field.
• Demonstrated ability to collaborate across business functions.
• Excellent verbal and written communication skills
• Ability to work independently as well as on a team.
• Exceptional organizational and time-management skills.
• Flexibility to travel up to 20% of the time.

Why Work for Us:

• Medical, Dental and Vision Benefits
• 401k Match
• Flexible and Team-Oriented work environment
• Generous PTO policy
• Tuition Reimbursement
• Employee Assistance Program
• Career and talent development opportunities as well as opportunities for personal growth

Leading with Integrity, Collaboration, and Passion

In today's dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it's demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.

Our Core Values:

Leadership

We are the leaders we wish to follow at work and in our communities.

Collaborative

One team delivering exceptional value and service.

Passion

We enthusiastically pursue excellence.

Integrity

We choose to be ethical and trustworthy.

Relentless Customer Focus

Our customers are at the heart of everything we do.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for.