Lead Business Analyst

Position Overview

Leads business analysis for large-scale projects and client implementations on the RGA underwriting workbench. Serves as the primary workbench configurator for new underwriting client implementations & production updates. Supports implementation of external integrations with third parties. Leads evaluation of business requests to determine requirements, feasibility, and recommended business solutions. Trains and assists junior business analyst team members.

Open to Remote.

Responsibilities

• Act as lead business analyst of large projects through the life cycle including assisting in the development of project plans, supporting the coordination of team staff assignments, and monitoring projects against project plans.
• Serves as lead configurator for RGA underwriting workbench, identifying, and implementing client program requirements (i.e. workflows, user interface, integrations to third party systems, etc.).
• Leads the discovery, development, validation, documentation, and maintenance of business and functional requirements with internal and external partners and vendors. Conducts structured walkthroughs of requirements with business and project team members.
• Provides guidance to project teams to support requirements gathering
• Evaluates business requests to determine feasibility; researches and identifies options.
• May lead acceptance testing to ensure client/user needs are met.
• Leads the evaluation and tracking of new or enhanced solutions to determine potential issues and communicates how problems may affect business and recommends solutions. Considers the business implications of the application of the solution to the current and future business environment.
• Leads and participates in change management activities, Q&A testing, troubleshooting, and investigation.
• Leads and performs task automation and implements process improvements; recommends enhancements that result in increased quality and service.
• Maintains regular and predictable attendance.

Requirements

EDUCAION AND EXPERIENCE

Required:

• Bachelor's degree or equivalent experience
• 5+ years underwriting systems/technology-related experience, such as Business Analysis, Data Analysis, etc.

Preferred:

• LOMA Certification
• ARA Designation

SKILLS AND ABILITIES

Required:

• Advanced project management skills. Demonstrates an ability to evaluate project objectives and scope for feasibility, understanding, scheduling, and ensure projects meet budget and plan criteria.
• Advanced oral and written communication skills demonstrating ability to share and impart knowledge.
• Advanced data analysis skill
• Advanced investigative, analytical and problem-solving skills
• Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables
• Ability to work effectively within a team environment and participate in department/team projects
• Ability to balance detail with departmental goals/objectives
• Advanced ability to translate business needs and problems into viable/accepted solutions
• Takes a forward-looking, strategic approach to change, drives change
• Advanced negotiating and persuasion skills
• Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
• Advanced skills in customer relationship management and change management
• Ability to resolve conflict and foster teamwork
• Broad business knowledge

Preferred:

• 8+ years underwriting systems/technology-related experience, such as Business Analysis, Data Analysis, etc.
• 2+ years Life Insurance industry knowledge
• Experience with BI Platforms

Technical Skills

Required:

• Advanced Excel and SQL skills
• Intermediate knowledge and experience with Azure DevOps system or similar collaboration tools
• Intermediate knowledge and experience with PowerBI and Tableau for reporting
• Intermediate skills working with data in common data formats including XML, JSON, HTML, CSV and TXT format

Company Overview

Reinsurance Group of America, Incorporated (NYSE: RGA) is one of the largest global providers of life reinsurance, with offices around the world. RGA delivers expert solutions in individual life reinsurance, individual living benefits reinsurance, group reinsurance, financial solutions, facultative underwriting, and product development. Our mission is to enhance our clients' prosperity by supporting their financial and risk management capabilities.

The general pay range for this position is $101K - $137K per year. Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.