Learning & Enablement Partner, Global Business Solutions

Responsibilities

TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team:
The Business Training and Development team (BTD) is committed to driving sales excellence by overseeing the entire learning journey of Global Business Solutions' employees. The team aims to design engaging sales enablement experiences that drive business impact and work closely with business leaders and cross-functional partners to tailor learning strategies and provide exceptional educational opportunities.

About the role:
The Learning and Enablement Partner sits in the Business Training and Development team and supports the Global Business Solutions, Enterprise Sales team in North America. This role partners with a broader team of learning partners focused on providing best-in-class onboarding experiences for new hires and a sound framework for continued education supporting efficiency and effectiveness.

Responsibilities:
- Learn core operations and objectives of teams within the Commerce Sales organization
- Actively manage and facilitate sales training programs including vertical & role specific training, product education, and onboarding
- Develop and deliver continuing education programs targeted for sales efficiency and effectiveness
- Develop and deliver vertical and role-specific, continuing education programs that focus on sales skill development and product education
- Cultivate relationships with learning teams across GBS to source, develop, and customize content based on sales training needs
- Own functional stakeholder relationship with assigned vertical leader and audience and others to support and reinforce training related to products, processes, tools and go-to-market strategies
- Curate and centralize learning content for ease of access and use by all teams
- Track course completion + evaluate post-training surveys, assessments, etc.
- Lead training facilitation for team off-sites, summits and org-wide events as needed

Qualifications

Minimum Qualifications:
- 5+ years experience in digital advertising preferably in Training, Sales, Marketing, Operations or Client Solutions functions
- Expert-level knowledge of Sales function within the digital advertising landscape
- Passion for learning and people development
- Strong presentation and facilitation skills
- Experience developing training materials (e.g. presentations, etc.)
- Entrepreneurial, persistent, and resourceful, with the ability to learn quickly
- Exceptional interpersonal skills and ability to develop strong working relationships

Preferred Qualifications:
- Experience successfully navigating a fast-paced, highly ambiguous start-up environment.
- Experience in virtual training facilitation and engagement techniques
- Proficiency in learning tools and platforms

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2