Library Assistant I - Part-time-South Norfolk Memorial Library- Public Service - Youth & Family Services (YFS)

The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service.
The Chesapeake Public Library ( CPL ) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution focused service to join our team as a Library Assistant I.

CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.

Responsibilities of the Library Assistant I include:

• Assisting with the promotion of literacy and STEM / STEAM programming.
• Assisting and instructing customers in acquiring library cards, checking out materials, and finding print and electronic materials.
• Providing homework help, research support, and computer assistance.
• Delivering high-quality programming to schools and community locations.
• Promoting CPL services and programs using approved social media.
• Participating in CPL system-wide committees.
• Performs other duties as assigned.

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires instruction that is sufficient for satisfactory job performance.

EXPERIENCE REQUIREMENT :
In addition to satisfying the vocational/education standards, this class requires a minimum of three months of related, full-time equivalent experience in public libraries or customer service-related industry or volunteerism equivalent to 6 months' part-time work experience.

SPECIAL CERTIFICATIONS AND LICENSES :
Depending on departmental operational requirements, may require valid driver's license and driving record in compliance with the City Driving Standards.

SPECIAL REQUIREMENTS :
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications
The ideal candidate is skilled at delivering excellent customer service; the candidate should enjoy working and assisting customers of all ages and backgrounds.
Interested applicants should exhibit computer proficiency.