Loss Control Represent IV or V- OCC Division- Austin, Texas

Position Information

The Occupational Safety Division is seeking a detail-oriented Loss Control Representative to join our team as an adjuster specializing in tort and liability cases. In this critical role, you will be responsible for investigating, analyzing, and resolving claims, ensuring fair and timely outcomes for all parties involved. Your expertise in risk assessment and loss prevention will play a vital role in safeguarding our organization while delivering exceptional service on behalf of the Texas Department of Transportation. This hybrid position allows you to work remotely and in the office. If you are a proactive problem-solver with skills in navigating complex situations and working with other team members, we invite you to apply.

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Loss Control Representative IV, B22, Salary Range $57,614-$93,138

Loss Control Representative V, B24, Salary Range $65,104-$106,634

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

Loss Control Represent IV and V :

Investigates and adjusts tort and liability claims against the Department. Evaluates the compensability and liability of cases. Makes independent decisions on claims and exercises settlement authority. Work requires contact with Department employees, law enforcement personnel, and the public. Work could require extensive statewide travel and/or travel in an assigned geographic area if required for a specific claim. [Employees at this level establish their own work plan and priorities to meet set objectives]. [Issues are handled at the occurrence and relayed to the supervisor or discussed in advance, when necessary].

Essential Duties :

Loss Control Represent IV :

• Performs analysis of factual and legal situations.
• Recommends risk avoidance, prevention, reduction and safety assessment measures to senior managers for the Department's risk management programs.
• Assists investigative agencies by facilitating depositions, running activity checks, collection information and preparing courtroom exhibits if claims require litigation.
• Conducts and/or attends safety meetings to answer questions from employees and managers.
• Conducts evaluations and completes written reports as needed and/or requested.
• Handles tort/liability claims involving agency vehicles and motorized equipment.
• Investigates tort/liability claims.
• Makes presentations at district safety meetings and new employee orientation on specific topics.
• Negotiates settlement of claims.
• Performs and completes special projects related to risk management as needed and/or requested.
• Prepares and submits written reports of activities; maintains records and files.
• Represents the Department at claim conferences and hearings and evaluates the compensability of cases.
• Performs other jobs responsibilities as assigned.

Loss Control Representative V:

• Performs complex analysis of factual and legal situations
• Assists investigative agencies by facilitating depositions, running activity checks, collecting information and preparing courtroom exhibits if claims require litigation.
• Conducts and/or attends safety meetings to answer questions from employees and managers.
• Conducts evaluations and completes written reports as needed and/or requested.
• Handles tort/liability claims involving agency vehicles and motorized equipment.
• Investigates tort/liability claims.
• Makes presentations at district safety meetings and new employee orientation on specific topics.
• Negotiates settlement of claims.
• Performs and completes special projects related to risk management as needed and/or requested.
• Prepares and submits written reports of activities; maintains records and files.
• Recommends risk avoidance, prevention, reduction and safety assessment measures to senior managers for the Department's risk management programs.
• Represents the Department at claim conferences and hearings and evaluates the compensability of cases.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education: Bachelor's Degree in Business Administration, Insurance or related discipline. Relevant work experience may be substituted for degree on a year per year basis . Substitutions for Minimum Qualifications

Experience: 5 years claims adjusting. (Experience can be satisfied by full time or prorated part time equivalent). Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications:

• Valid driver's license. This position requires driving a state vehicle.
• Must have a Texas Insurance Adjuster license in: All Lines OR Property & Casualty.

Preferred Qualifications:

• Must have a Texas Insurance Adjuster license in Type 01 (all lines) or Type 02 (Property & Casualty)

Competencies:

Loss Control Represent IV:

Considerable Knowledge of:

• Auditing and investigative methods, practices and procedures
• Contract claims, dispute resolutions and adjustments techniques
• Applicable laws, rules, and regulations
• Negotiation practices

Expert skill in:

Speaking to present images and ideas in a clear, concise, organized, and interesting manner to optimize audience understanding and keep the group focused

• Preparing technical/statistical reports
• Conducting investigations

Proficient skill in:

• Public relations for maintaining effective working relationships with individuals and groups, both internal and external
• Maintaining effective working relationships with others
• Preparing and maintaining confidential and sensitive records, files, and reports
• Training in a classroom, office, or field environment
• Developing and giving presentations
• Using computers, applicable programs, applications, and systems

Other Attributes:

• Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision

Loss Control Represent V:

All the Above and :

• Extensive knowledge of medical terminology

Physical Requirements and Working Conditions:

Loss Control Represent IV or V:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)