Manager - Analytics & Strategic Planning

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At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The GCS Marketing Analytics, Investment & Marketing Enablement team, as part of Global Commercial Services within American Express, is responsible for overseeing marketing analytics, data products, data platforms, investment optimization and marketing enablement specific to the Global Commercial Services (GCS) business. Reporting to the VP, Analytics, Investment & Marketing Enablement (GCS-AIM), the Manager-Strategic Planning is a key role supporting the day-to-day project management and operations of the team while also providing analytical, strategic, and thought leadership for key projects & initiatives impacting the team. The ideal candidate would be a strong problem solver, who possesses the confidence and composure to successfully manage a wide range of initiatives, whilst working and collaborating efficiently across multiple teams within GCSM.

How will you make an impact in this role?

Key Responsibilities include

• Provide planning and coordination support, including involvement in project management, analytics, and critical initiatives, as required
• Own key programs, processes, and tracking (e.g. budget oversight, tracking, monthly performance metrics)
• Independently lead key strategic asks involving advanced statistical analysis, data science & machine learning and communicate results impactfully
• Assist in building impactful and comprehensive presentations for key business reviews with senior management, business partners and team meetings
• Support the creation of external and internal organizational communications throughout multiple channels including memos, announcements, etc.
• Build strong working relationships across the team, as well as with business partner groups to ensure good collaboration, efficient problem solving and creative solutioning for delivering on results

Minimum Qualifications

• Bachelor's degree OR 2+ years of relevant experience in data analytics, machine learning or advanced modeling
• Excellent SAS/SQL Skills and experience of working with large and unstructured data.
• Strong programming skills (C, C++, JAVA, Python, R etc.)
• Strategic & analytical problem solver with demonstrated quantitative skill
• Comfort working in a fast-paced and dynamic environment
• Able to learn quickly and "connect the dots"
• Drive results while working autonomously with minimal direction
• Motivated self-starter who is interested in gaining exposure to a broad set of Marketing disciplines and the wider functions across the Commercial Business
• Strong professional presence and interpersonal skills with an ability to collaborate, influence, and be a standout colleague
• Works extremely well under pressure in a dynamic, high-matrixed and fast paced environment
• Strong written and verbal communication skills
• Ability to maintain confidentiality and operate with the highest levels of integrity

Preferred Qualifications

• Knowledge of Credit Cards / Payments/ Banking space & exposure to building Generative AI solutions is highly preferred
• Familiarity with recommendation systems such as collaborative filtering, k-nearest neighbors, association rules, market basket analysis, SVD (singular value decomposition), and matrix factorization methods

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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