Manager-Data Governance & Management

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

Primary Responsibilities:

The Manager, Enterprise Data Governance - Metadata Management & Data Intelligence Solutions role will support the data activation process of bringing critical data under governance across business units at American Express, as outlined in the organization's Enterprise Data Governance Policy. This role will also provide support in training, communications, and change management related to data governance across the enterprise. This role will be responsible to work closely with data activation teams and system certification teams in EDG, as well as Federated Data Office (FDOs) teams across different business units. The Manager will be responsible for:

• Execution of data activation activities and processes related to business metadata acquisition, mappings, and curation, to bring data under governance.
• Identify connection points and drive mapping conversations for data privacy, data quality, and data stewardship risks and controls.
• Contributing to development and maintenance of best practices, procedures, and methodologies to assist in the implementation of Data Governance policy and standards.
• Communicating metadata management requirements to federated data office teams to efficiently bring data under governance.
• Leading the training of federated data office teams on metadata documentation, business glossary curation, and data catalog maintenance.
• Supporting the development of foundational data catalog capabilities by providing requirements to teams who own data governance tools.
• Establish a culture of data governance by developing partnerships with data stewards and data custodians to promote data governance best practice.

Qualification Requirements:

A successful candidate will have:

• Understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and related metrics to monitor compliance of Data Governance Policy and Standards
• Prior experience implementing Data Management / Data Governance programs, preferably at the Enterprise level.
• Preliminary understanding on data domains, key data roles and responsibilities - data steward, data custodian, business process owner etc.
• Basic experience/knowledge of Data Governance/Data Management tools. (Collibra is preferred)
• Understanding of data lifecycle management principals and data risks and controls in privacy, data quality, and data stewardship.
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency.
• Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams.
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
• Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.
• Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity.
• Eagerness to test, learn, fail, and improve is essential.
• Must have a positive, collaborative leadership style with colleague and customer first attitude.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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