Medical Billing - Claim Status - Patient Engagement - Medicaid/Workers' Compensation - Remote or On-Site

Medical Billing - Claim Status - Patient Engagement - Medicaid/Workers' Compensation

Remote or On-Site

Starting Pay $17.50

JOB SUMMARY

The Claim Status - Patient Engagement position for the Medicaid and Work Comp team resolves coordination of benefits and additional information requests from the payor by engaging the patient/guarantor to supply the required information to the payor in a timely manner.

HOURS/WORK SCHEDULE

Monday - Friday 8AM-5PM

ESSENTIAL FUNCTIONS/DUTIES

• Conducts online and phone follow-up on open coordination of benefits and additional information requests for Medicaid and Worker's Compensation classified payors

• Handle inbound/outbound call center calls for payors and patients/guarantors

• Conducts conference calls with the patient/guarantor and payor to resolve delayed claims

QUALIFICATIONS

Required Experience:

• Must be fluent in English

• Minimum three (3) years of experience in healthcare/revenue cycle billing environment

• Above average knowledge of various Medicaid and Worker's Compensation payor billing guidelines

• Ability to interpret remittance advice notices/explanation of benefits

• Knowledge and experience of computers and related technology, at an intermediate level

Preferred Experience:

• Experience with post bill follow up for Medicaid and Workers' Compensation payors

• Minimum of one (1) year in a call center environment

• Proficient in Word, Excel, Office 365

Education:

• High School diploma or equivalent

Skills:

• Ability to define and identify problems, collect data, establish facts, and draw valid conclusions

• Ability to respond to inquiries or complaints from customers in a positive and productive manner

• Ability to calculate numbers, correct entries, and post to records

• Ability to gather data, compile information, and prepare reports

• Ability to use independent judgment and to manage and impart confidential information

• Ability to prepare routine administration

Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com .. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers .

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination