Medical Secretary - Primary Care

Summary

For a limited time MaineHealth is offering up to $2,000 Sign on bonus for all eligible
Medical Secretaries!

• Eligible candidates are hired (offer accepted) into a Full or Part time Medical Secretary position.
  Bonus amount prorated for Part time hires, per diem hires are ineligible.
• Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.

This is a full-time, 32 hour per week position.

Your Role:
The Medical Secretary will serve as the first point of contact for all new patient requests related to primary care. This role is responsible for answering incoming calls, responding to patient inquiries, and calling patients back as needed. The Medical Secretary will assist with scheduling initial appointments and manage new patient paperwork, ensuring all forms are accurately completed and processed. Additional responsibilities include data entry, maintaining and updating patient records, and retrieving necessary documentation to support smooth patient onboarding. The ideal candidate will have excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced medical environment.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

Education: High School graduate or equivalent preferred.

License/Certifications:N/A.

Experience: One (1) year of related experience. Experience in healthcare setting preferred.

Knowledge and skills in using office equipment.

Knowledge of customer service concepts and techniques.

Excellent organizational skills with the ability to accomplish multiple tasks.

Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.

Strong computer skills.

Ability to read, understand and follow oral and written instructions.

Ability to maintain confidentiality.

Ability to work independently and as a team member with minimal direct supervision. Ability to maintain a professional manner even under stressful situations.

Experience in customer relations.

Accurate data entry skills.