Nursing Unit Administrative Secretary - General Medical and Transitional Care

Portland, Maine

Employer: Maine Medical Center
Industry: Clerical/Administrative Support
Salary: Competitive
Job type: Full-Time
Summary
  • ***Hiring Bonus up to $3,000 for eligible candidates!***
  • Position Summary
    • This position provides a supportive customer focused introduction to Maine Medical Center. Work includes continuous professional interaction with customers while providing full clinical support. This role requires strong decision making, prioritizing, resource allocation and communication skills. The NUS is an essential member of the Maine Medical Center healthcare team that directs the flow of the unit in conjunction with lead positions to support a safe patient and family centered care environment. This position requires advanced unit involvement in projects and hospital wide activities.
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: Medical Terminology /NUS Course (grandfathered).
    • License/Certifications: N/A
    • Experience: Three years of secretarial experience with at least one year at MMC.
    • Excellent communication skills, both verbal and written
    • Knowledge of policies and procedures, current initiatives and organizational structure of the unit, Department of Nursing and Maine Medical Center.
    • Accountability, accuracy, time management, independent thinking. Discretion, judgment and a working knowledge of medical terminology is required.
    • Ability to remain impartial while facilitating initial issues, complaints and problems in a high level stress environment.
    • Basic working knowledge of all standard office equipment and including operations and multiple computer system applications.
    • Including but not limited to phone skills, filing, patient chart maintanence, supply ordering, PC skills and applications and systems, data collection, and varieties of patient charging.
    • Ability to perform role in high stress, high volume producing environment with multiple stimuli.
    • Customer Service Classes
    • Must meet criteria for NUS level I
    • Requires a high level of interpersonal skills and judgment necessary to gather and exchange information with a variety of internal and external customers in order to respond to patients, visitors and staff in a professional manner while possessing a positive attitude, high energy level, and the ability to respond and act quickly.
    • Serves/leads unit-based/institutional committee or contributes to a unit/institutional quality improvement and/or AIP initiatives.

Additional Information
Maine Medical Center is a Magnet designated 700-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland.
Created: 2024-08-22
Reference: 189452
Country: United States
State: Maine
City: Portland
ZIP: 04101

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