Mortgage Solutions Specialist II

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Rise to New Heights with Iron Mountain

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.

We're looking for a Mortgage Solutions Specialist who thrives in a dynamic, customer-focused environment. In this role, you'll leverage your expertise in reviewing, indexing, and scanning mortgage documents while collaborating with a dedicated team to deliver exceptional service. If you're ready to bring your skills to a place where customer delight is our top priority, we want to hear from you!

What we offer: (At Conversion)

• Medical, Dental, Vision Insurance (on Day One)
  
• Paid Time Off: 10 vacation days plus 6 sick days + 3 floating holidays
  
• Paid Volunteer Days: 2 per year
  
• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts
  
• Advancement opportunities
  
• Employee Resource Groups
  

Responsibilities:

• Sorting and/or preparing hard copy records for scanning - document preparation
  
• Scan hard copy files to electronic images. Ensuring a quality image.
  
• Follow production procedures and completing internal documentation & tracking
  
• Effectively communicate with peers and management. Research and resolve customer issues.
  

Requirements:

• Proficiency in reading, writing & communicating in English.
  
• Have proven basic computer knowledge.
  
• Must be able to communicate effectively with coworkers and management.
  
• Must be able to maintain record order and sequence.
  
• Ability to work at a sustained pace to meet production rates while producing quality work.
  

Physical Requirements (lifting/standing/sitting):

• Able to reach above head, lift and move files as required.
  
• Walking 80% for outbound.
  
• Lifting, moving, pushing and pulling equipment, cases, metal containers, or boxes in excess of:
  
• 10-29 lbs. Frequently
  
• 30-40 lbs. Occasionally
  
• 40 lbs+ Rarely
  

Join us at the Mountain where culture and values are practiced and respected every day.

#VP

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0046883X