National Account CSR Support Manager
Irving, Texas
Employer: Global Channel Management, Inc.
Industry:
Salary: Competitive
Job type: Full-Time
Job Description:
National Account CSR Support Manager needs 2 years' experience in a management or supervisory role.
National Account CSR Support Manager requires:
National Account CSR Support Manager duties:
Company Description:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job
https://www.globalchannelmanagement.com/
National Account CSR Support Manager needs 2 years' experience in a management or supervisory role.
National Account CSR Support Manager requires:
- Advanced knowledge of Closed Circuit Television, Access Control, Burglary, Holdup, Fire Alarm and Fire Suppression Systems.
- Computer skills with expertise in word processing, preferably Microsoft Office and database applications, and advanced presentation skills with proficiency in PowerPoint.
- Must have good customer service skills and be able to apply tact, diplomacy, reason, and logic.
- Must have strong communication skills, including written, to assist internal and external customers.
- Requires skills in business math, interpersonal relations, judgment, and listening.
National Account CSR Support Manager duties:
- Ensure that proactive client care calls to the Multifamily Account holders are being performed daily.
- Provide oral and written presentations to potential customers explaining the operation of their equipment and applicable services.
- Focus on daily workflow for the Customer Support team, including call volume, account loads, etc.
- Standardize processes and procedures related to proactively managing Multifamily Accounts.
- Weekly one on one meeting with Supervisory staff.
- Review and approve corrective action plans before sending to HR.
Company Description:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job
https://www.globalchannelmanagement.com/
Created: 2024-04-23
Reference: 402036
Country: United States
State: Texas
City: Irving
ZIP: 75063
Similar jobs:
-
Cloud Ops Architect with skills Cloud Service Manager, Infrastructure Support, Infrastructure Support L1, ITSM Principles, Servicenow, Servicenow, Cloud Service Incident Management for location Dallas, Texas, US
Infogain Europe in Dallas, Texas -
Technical Program Manager, Operations Productivity, AWS Support Business Operations
Amazon in Dallas, Texas💸 $101700 per year -
Senior Manager, Premier Support
Procore in Austin, Texas -
OAG - Child Support | Managing Attorney | (Assistant Attorney General V) | 24-0528
CAPPS in Corpus Christi, Texas -
IT Support Manager
Precision Castparts Corp. in Houston, Texas -
OAG - Child Support | Contract Administration Manager I | 24-0576
CAPPS in Austin, Texas -
Senior Manager - Support Sites & Tools Readiness, AppleCare
Apple in Austin, Texas -
Jr. Financial Manager (Agreements Support Manager)
OST, Inc. in San Antonio, Texas -
Customer Support Engineering Manager
Apple in Austin, Texas -
Customer Support Manager
Safran in Grand Prairie, Texas -
IT 24/7 Support Manager (Telework)
Texas Workforce Commission in Austin, Texas💸 $9500.00 per month -
Regulatory Analyst, Office of Research Support and Regulatory Management
UT Southwestern Medical Center in Dallas, Texas -
Management Support
Texas Department of Criminal Justice in Huntsville, Texas -
Project Manager, Surge Support
Nana Regional Corporation in Fort Cavazos, Texas -
OAG - Child Support | Managing Attorney (Assistant Attorney General V) | 24-0615
CAPPS in San Antonio, Texas -
Talent Community - Project Manager, Account Manager, Contract Support
CBRE in Dallas, Texas -
WW Retail Online Production Support Manager
Apple in Austin, Texas -
Project Manager, AppleCare Support Experience: Regulated Products
Apple in Austin, Texas -
Construction Support Manager
Kinder Morgan in Midland, Texas -
Lead Social Insurance Specialist (Management Support Specialist)-ICTAP-Temp NTE 1 Year
Social Security Administration in Austin, Texas