NFI Retail Systems Analyst
Quincy, Illinois
Employer: NIEMANN FOODS
Industry: Support Center
Salary: Competitive
Job type: Full-Time
SUMMARY
Responsible for installing, configuring, upgrading, and supporting point-of-sale (POS) equipment and software for the NFI retail chains.
ESSENTIAL DUTIES AND RESPONSIBILITIES
KEY ATTRIBUTES
SUPERVISORY RESPONSIBILITIES
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
CERTIFICATIONS, LICENSES, REGISTRATIONS
RECOMMENDED EQUIPMENT
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
Frequently (Between 1/3 to 2/3 of the time)
Vision
WORK ENVIRONMENT
\t\tOccasionally
\tNoise Level
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time. Page 3 of 3
**Position requirements may vary by store location
Responsible for installing, configuring, upgrading, and supporting point-of-sale (POS) equipment and software for the NFI retail chains.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Install and configure POS systems as needed in the company's retail operations.
- Provide support for POS system operational and technical issues as reported by store associates.
- Coordinate and implement POS system equipment moves, additions and changes as requested and approved by store managers and District Managers.
- Coordinate efforts of third-party vendors as necessary to accomplish POS system equipment installations, moves, additions, and changes.
- Provide remote assistance to third parties performing onsite hardware repairs.
- Work with the POS vendor software support organization to resolve software problems, including tracking and monitoring chronic, repeat issues that are not being resolved in a timely manner.
- Work with the POS vendor to acquire, test, and deploy software upgrades and fixes as necessary to enhance POS system features and functionality from time to time.
- Maintain a functioning POS lab system to allow testing of POS features and functions.
- Maintain a library of archive copies of the various software versions required to allow re-installation of the software in case of catastrophic failures of systems and/or equipment.
- Develop and maintain documentation of POS system hardware and software installation processes and procedures.
- Assist other Information Technology team associates as needed to install configure, upgrade and support other store-level PC equipment and software.
- Other duties as assigned by supervisor
KEY ATTRIBUTES
- Self-Motivated
- Responsible/Confidential
- Ability to multi-task
- Computer Skills/Knowledge
- Organizational Skills
- Team Oriented
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE
- Four year degree in Computer Science helpful
- Three or more years of experience using and installing Windows and Windows Server OS.
- Extensive experience installing and supporting diverse PC applications, PC software imaging, and TCP/IP networking.
- Proficient with Microsoft Office.
- Excellent public relations and organizational skills, ability to successfully manage multiple simultaneous tasks and projects.
LANGUAGE SKILLS
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
- Basic math concepts (addition, subtraction, division, multiplication and percentages)
CERTIFICATIONS, LICENSES, REGISTRATIONS
- There are no required certifications, licenses, or registrations.
RECOMMENDED EQUIPMENT
- Closed toe and heel shoes
- Uniform per store policy
- Phone
- Computer
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Sit
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 15 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Walk
- Stand
- Lift and/or move up to 50 pounds
Vision
- Close
- Distance
- Peripheral
- Depth perception
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
\t\tOccasionally
- Risk of electrical shock
- Chemicals while cleaning
\tNoise Level
- Moderate
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time. Page 3 of 3
**Position requirements may vary by store location
Created: 2024-08-22
Reference: 10170207
Country: United States
State: Illinois
City: Quincy
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