NURSE MANAGER / RADIATION ONCOLOGY

NURSE MANAGER - FLOW/ RADIATION ONCOLOGY/ 40 HOURS- DAYS/ BWH/ BOSTON MA

SUMMARY/ OVERVIEW STATEMENT:

• The RN Flow Manager has responsibility for evaluating capacity of services and is accountable for facilitating the appropriate response to volume and on call demands on a daily basis.
• Services and programs provided by the Department of Radiation Oncology include but are not limited to: external beam radiation therapy, total body irradiation (TBI), Stereotactic body radiation therapy, Stereotactic radiosurgery, pediatric anesthesia, brachytherapy with general anesthesia, Supportive and Palliative Radiation Oncology Service (SPRO).
• The RN Flow Manger in Radiation Oncology is a member of the Departmental Clinical Operations Team. The RN Flow Manager works in collaboration with the DFCI Nurse Manager in Radiation Oncology. The RN Flow Manager reports to the ND for Radiation Oncology.
• Responsible for all elements of the BWH Ambulatory RN Flow Manager Job Description including the hiring, management and evaluation of an inter-professional team.

Management

• Collaborates with key departments to coordinate resources and communication. These include, but are not limited to: Inpatient units, ED, Anesthesia, Transport, Weiner Center, OR, PACU, Day Surgery, DFCI Medical Oncology, Children's Hospital, Jimmy Fund Clinic

Quality and Safety

• Participates and may lead strategic initiatives that relate to quality/safety/patient facing projects and committees.

WORKING CONDITIONS

Works in a variety of patient care environments where there may be exposure to communicable diseases and hazardous materials such as chemotherapeutic agents, blood, radioisotopes, and radiation. Work entails walking and lifting.

GENERAL OVERVIEW:

The RN Flow Manager (Flow Manager) is valued member of the clinical leadership team. The primary responsibility of the Flow Manager is to coordinate and expedite the clinical operations of a multi-disciplinary team, ensuring an exceptional patient experience. The Flow Manager reacts to the immediate operational needs of the practice, supervising and directing other members of the interdisciplinary team to further the coordination and advancement of care of patients. Develops strong collaborative relationships across roles, disciplines and departments with a focus that ensures the needs of patients are addressed. The Flow Manager is accountable for facilitating an appropriate response to the access needs of patients in alignment with practice based resources.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Leadership: Coordinate and expedite clinical operations including, but not limited to:
   
   
   1. Directs, delegates and monitors quality of care delivered by the health care team.
   2. Functions within and across interdisciplinary teams in a manner that promotes coordination, mutual respect and timely response to the patient's health care needs.
   3. Recognizes the impact of systems on health care delivery. Facilitates development of workflows and pathways that ensure the coordination of care across all settings with particular attention to transitional needs.
   4. Facilitates huddles, promotes and models effective, respectful communication
   5. Utilizes a critical thinking approach to problem solve and make decisions.
   6. Identifies and evaluates operational clinical needs and resolves concerns early
   7. Role models and facilitates change within the health care team to respond to emerging practice and organizational needs.
   8. Fosters and implements innovative thinking to create alternative solutions.
   9. Manages all resources to support optimal care of patients seeking primary care services in the clinic, telephonically and electronically including; Gateway, telehealth, and other emerging care delivery models.
   10. Models and promotes health care team building and leadership skills. Applies leadership skills to facilitate effective team functioning and operations of the department.
   11. Develops strong collaborative relationships across roles and departments with a focus to ensure timely accesses of emerging needs of patients are addressed.
   12. Occasionally participates on committees or broader organizational initiatives as required.
2. Management
   
   
   1. Provides clinical oversight and support as needed to nursing staff and medical assistants in collaboration with the Medical Director and Practice Manager.
   2. Manages changes in Nurse/MA staffing schedule and appropriately adjusts resources to ensure patient care and operational needs of the practice are met.
   3. Authorizes hours worked by nursing staff and medical assistants, including any overtime. Direct recipient of sick and tardy calls for clinical staff.
   4. Assumes accountability for evaluation of performance of RNs, LPNs and Medical Assistants under the delegation/direction of the nurse manager
   5. Participates in the selection, supervision and of staff
   6. Mentors new staff, assists with orientation and staff development needs.
3. Quality and Safety.
   
   
   1. Collaborates with nursing and practice leadership in setting quality standards for nursing care and in the development of relevant policies and procedures.
   2. Demonstrates ability to analyze, synthesize and apply data to drive optimal care delivery outcomes.
   3. Oversight for TJC readiness and quality programs.
4. Clinical Care
   
   
   1. Provides evidence-based, clinically competent nursing care in a culturally sensitive manner.
   2. Performs all clinical tasks and responsibilities of the BWH RN as permitted by licensure, scope and institutional policy.
   3. Performs skilled nursing tasks competently and demonstrates operational knowledge of procedures and equipment.
5. Technology
   
   
   1. Demonstrates technological literacy in using computerized information systems.
   2. Accesses, evaluates and uses data and information from a wide range of resources.
   3. Demonstrates effective use of computer-based information and practice management systems for population health management, decision support, reports relative to the provision of care, continuous quality improvement and professional development.
   4. Provides input to the development of information systems that impact the provision of patient care.
   5. Facilitates and oversees staff use of health care technologies, able to develop, access and apply reporting data

Qualifications

Education and License:

• Graduated from an approved school of nursing.
• BSN required; MSN preferred.
• Current license to practice as a registered nurse in the State of Massachusetts.

Experience:

• 5 years of Oncology nursing experience required.
• Leadership experience required (e.g. charge, NIC).
• 5 years of Radiation Oncology nursing experience preferred.
• Pediatric Radiation Oncology experience preferred.
• Procedural experience preferred.

Skills include:

• Continually update clinical knowledge & skills through formal and informal education and review of the current literature.
• Proven ability to work well independently, possess sound decision-making skills and work effectively when required to make and facilitate complex decisions.

EEO Statement

Brigham and Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.