Oakland Facilities and Business Services Manager

Under the general direction of the Facilities and Business Management Section Chief (SSMII), this position serves as the Facilities and Business Services Manager of the Business Services Oakland Unit, within the Financial and Business Management Division - Business Management Bureau (FBMD-BMB). Is responsible for planning, organizing, and directing business services activities within the Business Services Oakland Unit. The incumbent is responsible for providing business services support and coordination which includes facilities management, procurement, equipment/asset management, invoice intake, mail and supply services, reprographics, the Emergency Preparedness Program and the Business Continuity Plan. The position provides direct supervision to the Business Services Oakland Unit, and oversees the work and progress in support of FBMD goals. This position requires extensive knowledge of, and ability to apply various laws, rules, policies, and procedures to effectively execute assigned tasks and personally perform difficult and complex business services work.

EXAMINATION INFORMATION:

If you have not taken the Staff Services Manager I examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.

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Submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.

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You will find additional information about the job in the Duty Statement .

Working Conditions

• Must be able to work in a high-rise building
• Must be able to lift up to 50 pounds, with or without reasonable accommodations.
• Must be able to walk/stand for up to 8 hours a day.
• Must be able to travel throughout the State, including overnight stay.
• Eligible for telework in accordance with CDI's telework policy. Teleworking employees may be required to report to their headquarters office location on designated telework days. Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-447320

Position #(s):
413-293-4800-001

Working Title:
Oakland Facilities and Business Services Manager

Classification:
STAFF SERVICES MANAGER I $6,963.00 - $8,650.00

# of Positions:
1

Work Location:
Alameda County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information
Administration and Licensing Services Branch

Financial & Business Management Division

Business Management Bureau

Location: Oakland

Department Website: http://www.insurance.ca.gov

Special Requirements

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

• Exam list eligibility - refer to exam link above.
• Transfer eligibility, if applicable, for current/former civil service employees

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/9/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Insurance
Attn: Classifications & Consultation
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Insurance
Classifications & Consultation
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - In order to be considered for this position, interested candidates must submit responses to the Supplemental Questionnaire (SQ). Information on the SQ can be found at the bottom of the published job bulletin.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proven commitment to creating a work environment that celebrates diverse backgrounds, cultures, and personal experiences.
• Strong leadership qualities and team building skills.
• Ability to maintain a positive, creative and flexible approach to issues and problems while working in a fast-paced team environment.
• Excellent organizational, research and analytical sk ills, and ability draw sound conclusions and adopt an effective course of action.
• Understanding of statutory and regulatory policies and procedures; the State Administrative Manual, and the Department of General Services.
• Experience in working collaboratively with control agencies.
• Ability to handle multiple assignments in various disciplines.
• Proficient with computer and software applications, including Microsoft Excel and Word.
• Ability to effectively handle stress and meet deadlines.
• Excellent verbal and written communication skills.
• Willingness to work extra hours, often without prior notice, when necessary.
• Ability to maintain a high degree of diplomacy, professionalism, initiative, and self-discipline to independently work with a variety of clients.

Benefits
CDI offers many benefits including the following:

• Medical Benefits - including health, dental, and vision insurance
• Employee Wellness Program
• Employee Assistance Program
• On the Job Training
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401(k), 457)
• Commute Program
• Medical/Dependent Care Reimbursement Accounts

Click here to view all the benefits available to you as a state employee!

Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Human Resources Contact:
Classification & Consultation Unit
(916) 492-3300
CDIJobInquiries@insurance.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Supplemental Questionnaire

In order to be considered for this position, interested candidates shall submit responses to the Supplemental Questionnaire. Applications received without a response to both questions in the Supplemental Questionnaire may not be considered.

When responding to the questions, applicants must follow these guidelines:

• Responses must be typewritten or generated by word processing.
• Responses should be no longer, than two pages, single-spaced.
• Answer each numbered item separately indicating the corresponding item number for each response.
• Identify each page with your full name and position number: 413-293-4800-001
• Ensure your responses are complete, specific, clear, and concise.

Supplemental Questionnaire Questions:

Describe your knowledge of management of Facilities Management, Mail Services Program, Supply Services Program, Asset Management Program, and Emergency Preparedness Program.

Describe your ability to lead subordinate staff in providing excellent customer service to internal and external customers.

Describe your experience utilizing computer programs and applications. Provide a list of all computer programs you are proficiently using.

Describe your experience advising department management and representing the department to internal and external parties.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.