Description

Job Summary:



Provides administrative support for the cardiologists and cardiology support staff. Assists in the contact for recruitment of all cardiology, and interventional heart program, candidates as needed. Responsible for assisting in the on-boarding of new staff for Cardiology department. Manages cardiology meetings, events, and projects as needed.

Qualifications

Minimum Job Requirements:

• 4 -5 years medical office/administrative experience
• Prior healthcare customer service experience required

Knowledge/Skills/Abilities

• High school education or equivalent preferred
• Excellent communication skills, both verbally and in writing
• Ability to maintain confidentiality of sensitive information
• Ability to interpret, adapt and react calmly under stressful conditions
• Ability to use logical thinking to interpret data and solve a broad range of problems
• Ability to work independently and be flexible with minimal supervision
• Ability to manage multiple tasks simultaneously
• Able to relate cooperatively and constructively with patients, co-workers, and physicians
• Strong problem-solving and critical thinking skills
• Proficient in word processing, desktop publishing, database management and internet

Job Specific Duties:

• Responsible for coordination of interviews for physician and program leadership candidates; prepares itineraries and agendas and ensures smooth interview process for applicants and candidates.
• Prepares for weekly cardiology operations and leadership meetings; maintains and distributes minutes as needed.
• Serves as primary liaison between Global Health and Cardiology department; assists in care planning and coordination.
• Supports all cardiology administrative assistants.
• Answers and screens calls for physician(s) regarding patients, medical results, pharmacy prescriptions and refills in a professional manner. Takes messages as needed.
• Assists physician(s) in filling out credentialing applications, medical license requirements and current memberships.
• Checks documentation being submitted for physician's attention to ascertain all relevant data, files, signatures, etc. are included
• Gathers data for general information purposes or special reports, contacting other employees, departments, agencies, and individuals for additional documents and/or reports as necessary.
• Schedules appointments and maintains physician's/administrator's calendar, recording such items as medical conferences, rounds, schedules, consultation requests, etc.
• Acts as liaison between employees, agencies, and other physician practices.
• Maintains a log of physician's/administrator's group contracts and needed Continuing Medical Education credits, paid time off (PTO), and all associated expenses and teaching hours.
• Processes all travel applications for the physician(s). Makes travel arrangements including hotel reservations.
• Transcribes letters, memoranda, medical examinations, clinical referrals, case summaries, initial workups, consent forms, laboratory reports and/or research summaries.
• Prepares PowerPoint presentations for meetings and forums. Prepares and maintains medical records and documents such as abstracts and medical case histories.
• Serves as primary contact for Cardiology administration; coordinates with Marketing/PR for interviews.