**ONSITE**Call Center Rep- $24/hr- Temp Project

Plantation, Florida

Employer: RemX
Industry: 
Salary: $24 per hour
Job type: Full-Time
Great Temp Opportunity!!

$24/hr

1 Week Temp Assignment

7am-11pm Including the weekend

Job Responsibilities:? ?

  • Inbound calls only??


  • Respond to and own consumer inquiries and issues??


  • Provide education and status on previously submitted pre-authorizations or pre-determination requests??


  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance??


  • Provide concierge and white-glove level service, removing burdens and providing end-to-end resolution for customers?


  • Serve as a single point of contact for the customer and form a strong relationship to support them?


  • Research complex issues across multiple databases and work with support resources to own the resolution of all customer issues and anticipate their future needs or potential opportunities to improve the experience?


  • Conduct proactive research on assigned member accounts to identify service issues?


Required Qualifications: ?

  • GED / High School Diploma (or higher) REQUIRED?


  • 1+ year experience in customer service within the same company REQUIRED?


  • Strong computer skills?


  • Will need background and education verification?

To be considered please apply online and email your resume to sheryl.mcdonald@remx.com and reference Job: Call Center Rep

If we have not contacted you after 10 business days, you may contact us at: (602) 954-2045 or email Sas.ccs@remx.com
Created: 2024-06-14
Reference: 1172239
Country: United States
State: Florida
City: Plantation
ZIP: 33322

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